Nurse Supervisor

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story – consider joining us at Neighborhood!

We're looking for an Nurse Supervisor who is kind, enjoys opportunities to collaborate, and is open to unique perspectives. You’ll be part of a team that is resilient and seeks fairness by listening to patients and providing patient-centered care.

About the Role:

As a Nurse Supervisor at Neighborhood, you’ll use your training, organizational skills, attention to detail, and influencing skills as you perform nursing tasks and help ensure an excellent patient experience. Responsibilities include:

• Provides direct leadership to the LPN desk nurses and MA support team including daily oversight, on-boarding of new employees, and department scheduling
• Maintains a cooperative relationship among health care team by communicating information, responding to requests, building rapport and participating in team problem solving methods
• Collaborates and successfully carries out, with the other nursing supervisors, recruitment, scheduling, training, development, coaching, performance appraisals, and, when necessary, progressive discipline of nursing staff to allow for a cohesive nursing team
• Develops, maintains and holds nursing department staff accountable to training protocols for all positions within the nursing department
• Maintains nursing job results by coaching, counseling and disciplining employees; plan, monitor, and appraise job results
• Intercedes to support patients in clinical issues and complaints as soon as able; assists in de-escalating, documenting, and supporting resolution
• Functions as a Licensed Practical Nurse in direct patient care

You will be primarily based at our Mattina location, 300 Niagara St. and Bridgeview location, 1050 Niagara St. in Buffalo, and will travel to other Neighborhood sites in Western New York as needed.

What it’s Like to Work at Neighborhood:

The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other’s ideas, and see opportunities to innovate and find solutions when challenges arise.

Education and Skills needed:

• Graduated from an accredited nursing school
• Five years of nursing experience, minimum
• Must possess a current NYS LPN license
• Must have current CPR certification
• Exceptional attention to detail and follow-through
• Superb organizational skills
• Strong influencing skills
• Self-starter with the ability to work proactively and take initiative
• Solutions-driven with a systems orientation
• Highly responsive, timely, accurate and thorough in follow-up and follow-through
• Highly flexible, positive and results-oriented attitude
• Excellent in managing shifting priorities and timelines
• Outstanding project and time-management skills
• Kindness: you treat each person with respect and compassion, valuing each person’s story
• Resiliency: you see opportunities to innovate and find solutions when challenges arise
• Teamwork: you are open to others’ unique perspectives, and will collaborate to meet shared goals

What We Offer:

Compensation: $32.79 an hour based on a full-time, 40 hour work week

Plus, this position offers a sign-on bonus for external hires, paid in installments throughout the employee's successful first year of employment.

Benefits: You’ll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off and holidays.

About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person’s ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We’re working toward a Western New York where all enjoy their highest level of health and wellbeing.

Neighborhood Health Center is an equal opportunity employer.

Licensed Practical Nurse License