Nursing Head

Role & responsibilities

Job Duties:

Nursing Service

Planning and Development

• Planning and development of Nursing, Objectives, and Policies of the nursing department.
• Determines goals, aims, objectives, and policies of the Nursing Services.

Staffing and Administration

• Effective deployment of nursing staff for quality patient care.
• Personnel administration of nursing staff via recruitment, leave and attendance management, duty scheduling, conduct and discipline, grievance handling, and welfare.
• Interviews nursing staff for recruitment by the HR Department.
• Prepares duty roster & plans staff leaves

Compliance and Quality Assurance

• Compliance with set hospital standards and policies.
• Motivate staff to develop compliance with accreditation standards of the hospital.
• Monitor procedures to ensure quality of care in designated units.
• Investigates all unusual incidents and plans and implements corrective actions as appropriate.
• Participates actively in organizational quality management and care improvement programs.
• Should have strong knowledge of NABH documentation, standards, and compliance requirements.

Education and Development

• Planning of educational activities in consultation with the Nursing Educator.
• Plans and organizes nursing educational programs based on need analysis.
• Supports in completing the annual appraisals of nursing staff.
• Plans staff development programs and arranges for in-service education and orientation programs.

Resource Management

• Determine the need for allocations of personnel and material resources for smooth functioning.

Patient Care

• Ensure safe delivery of quality care to all patients in the hospital.
• Checks if the standard of care is maintained and that patients are nursed in a clean, orderly, and safe environment.
• Looks after the welfare of patients and the nursing staff.

Record Keeping and Reporting

• Preparation of departmental reports.
• Maintains confidential reports and records of the nursing staff.
• Compiles data and prepares periodic reports.

Discipline and Grievance Handling

• Maintains discipline in the department.
• Investigates complaints and takes necessary steps.
• Gives counselling and guidance to subordinate staff.

Communication and Meetings

• Participates in hospital and intra-hospital meetings and conferences.
• Attends to general correspondence and maintains necessary records concerning nursing staff and health records.

Orientation and Integration

• Organizes department-specific orientation programs for newly recruited staff, which is apart from the general HR orientation program.
• Participates in the formulation of the philosophy of the hospital and those specific to the nursing service.