Nursing Support Service Supervisor

Rangely District Hospital is seeking a Nursing Support Service Supervisor. This is a full-time, non-exempt position, working 40 hours per week.

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JOB STATEMENT

The Nursing Support Service Supervisor provides leadership and coordinates/facilitates nursing department onboarding, training, and support for Nursing Assistants (NAs), Certified Nursing Assistants (CNAs), and Ward Clerks. This position ensures high-quality patient care, effective administrative support, and compliance with facility and healthcare regulations. The Supervisor also collaborates with nursing and administrative teams to optimize workflows, improve team performance, and meet the hospital’s patient care goals.

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JOB DUTIES

Leadership and Supervision

• Develop and manage staff schedules to ensure adequate coverage across shifts.

• Serve as the primary point of contact for CNAs, NAs, and Ward Clerks regarding concerns, guidance, and support.

• Monitor and evaluate staff performance, providing constructive feedback and initiating performance improvement plans as necessary.

• Attend nursing staff meetings to provide updates, discuss challenges, and foster collaboration.

Payroll Administration

• Manage biweekly payroll processes for the entire Nursing Department through ADP, including reviewing timecards, verifying hours worked, and identifying and resolving discrepancies prior to payroll submission.

• Coordinate with nursing leadership, nursing staff and payroll to ensure accurate and timely payroll processing in accordance with hospital policies and payroll deadlines.

Training and Development

• Oversee onboarding and orientation of new CNAs, NAs, and Ward Clerks, ensuring familiarity with hospital policies, procedures, and patient care expectations.

• Coordinate and facilitate training sessions, including annual skills validation and competency assessments.

Administrative Oversight

• Ensure Ward Clerks accurately maintain patient records, schedules, and communication logs.

• Collaborate with nursing leadership to improve documentation accuracy and workflow efficiency.

• Monitor and report on staff compliance with certifications, training deadlines, and competency requirements.

Patient Care and Support

• Assist with patient care activities as needed to support the CNA and NA teams.

• Position requires providing potential direct shift coverage for NA, CNA, or Ward Clerk shifts during extenuating circumstances to ensure safe patient care and maintain operations.

• Ensure staff adhere to patient care plans, infection control protocols, and safety standards.

• Act as a liaison between CNAs, NAs, Ward Clerks, and nursing leadership to promote seamless communication and care coordination.

Quality and Compliance

• Ensure all activities align with Rangely District Hospital’s policies, state, and federal regulations.

• Participate in quality assurance initiatives, audits, and process improvement projects.

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JOB SPECIFICATIONS

Education and Experience

• High School Graduate or equivalent, associate degree preferred.

• Current healthcare certification or licensure preferred. (MA or CNA)

CNA required within one year of hire.

• BLS

• Leadership and supervisory experience preferred.

Skills and Abilities

• Strong organizational and leadership skills with the ability to manage multiple priorities.

• Excellent verbal and written communication skills.

• Commitment to promoting a team-oriented and patient-focused work environment.

Physical and Other Requirements

• Prolonged, extensive, or considerable standing, walking, lifting, positions, pushing and/or transferring patients, lifting supplies/equipment, considerable reaching, stooping, bending, kneeling and crouching.

• Contact with patients under a wide variety of circumstances. Will be exposed to patient elements. May be exposed to bloodborne, droplet or airborne diseases. Exposed to unpleasant elements (accidents, injuries and illness). Subject to varying and unpredictable situations. May be subjected to irregular hours.

• Possible exposure to chemicals and other hazardous materials

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ADDITIONAL INFORMATION

Position Type: Full-Time

Shift: Day Shift (potential night shift coverage from time to time based on extenuating circumstances)

Hourly Wage:$18.00 - $25.00

Benefits: Medical, Vision, Dental, PTO and Sick pay, Retirement, Rec center pass, etc.

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CONTACT INFORMATION

Paulo Fernandez, CNO/COO

Email:[email protected]

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An application and a complete job description are available in Human Resources.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.