NV OTP/Facilities

About the Role

We’re looking for a skilled and proactive Facilities/Technology Technician to lead equipment maintenance and technology operations across our Nevada restaurant locations. This role blends hands-on care of commercial cooking equipment with tech-savvy troubleshooting, ensuring our kitchens and systems run smoothly from Carson City/Hawthorne to Elko/Ely.

Key Responsibilities

Facilities & Equipment

• Lead and maintain commercial cooking equipment to golden standards across all NV restaurants
• Direct and complete preventative maintenance on all equipment
• Order and ensure availability of parts and equipment
• Partner with Operations and Facilities Supervisor for new or updated equipment needs
• Communicate equipment standards and updates to restaurant teams
• Utilize and update the company’s work order system; maintain inventory of parts and tools

Technology & Systems

• Complete Technology Travel Paths
• Install and update technology hardware and software
• Monitor, prioritize, and complete open support tickets
• Troubleshoot hardware and software issues efficiently
• Open and complete any required work associated with support tickets
• Attend necessary trainings, meetings, and conferences
• Stay current with hardware/software processes via the OTP Portal
• Track, develop, and train Field OTPs
• Manage and audit hardware inventory
• Communicate respectfully and effectively with both field and office staff
• Paid Training

We invest in your growth with hands-on, specialized training in:

• Avo
• Henny Penny
• Taylor
• OTP

Once all credentials are acquired, employees are expected to maintain and renew them as required to remain in good standing.

Benefits

• Health, Dental, and Vision Insurance
• Paid Time Off
• Family Medical Leave Act (FMLA)
• Flexible Schedule
• Employee Meal Discount
• Employee Assistance Program and Tuition Reimbursement
• Referral program
• Monthly phone allowance
• Company-provided uniforms and tools
• Paid training and ongoing professional development
• Travel allowance may be provided in lieu of vehicle
• All hotel expenses covered for overnight travel and Per diem provided

Requirements

• Valid driver’s license with a clean driving record
• Eligible for company-provided insurance
• Strong technical aptitude with experience in commercial kitchen equipment and IT systems
• Excellent organizational and communication skills
• Willingness to travel across NV restaurant locations

INDBOH