O2C Analyst (Korean Speaker)

• Hybrid working opportunity
• Develop end to end expertise in Order to Cash (O2C)

About Our Client Our client is a well-established multinational corporation (MNC) with a strong global presence and a collaborative working culture.

Job Description

• Manage customer invoicing activities, including billing, adjustments, and dispute resolution.
• Ensure accurate and timely invoice issuance while adhering to service level agreements.
• Process and reconcile customer payments through cash application activities.
• Execute collections and follow-up activities for overdue accounts.
• Investigate, manage, and resolve customer claims and disputes.
• Perform credit reviews, monitor customer credit limits, and support order release activities.
• Support month-end closing processes, reconciliations, and reporting requirements.
• Collaborate with internal and external stakeholders to resolve customer account issues.
• Maintain accurate documentation and ensure compliance with audit and governance requirements.
• Identify and escalate operational issues in a timely manner.

The Successful Applicant

• Business-level proficiency in Korean (min TOPIK Level 4) and English, both written and spoken.
• Minimum 1 year of experience in I2C, Accounts Receivable, Collections, Credit Control, or Cash Application.
• Fresh graduates with Korean language capabilities are encouraged to apply.
• SAP or ERP system experience would be an added advantage.
• Good understanding of invoicing, collections, and reconciliation processes.
• Strong analytical, communication, and stakeholder management skills.
• Ability to work in a fast-paced environment while maintaining accuracy and attention to detail.

What's on Offer

• Annual salary between MYR 60,000 and MYR 100,000.
• Language allowance for Korean proficiency.
• Hybrid working model for improved work-life balance.
• Higher EPF contributions for enhanced retirement benefits.

Quote job ref: JN-092026-7112828