O2C Implementation Manager – Microsoft Dynamics 365

Your responsibilities

• Lead the Order-to-Cash workstream as part of a large-scale SAP to Microsoft Dynamics 365 transformation.
• Coordinate project activities across process design, system implementation, data migration, testing and go-live preparation.
• Review and optimize end-to-end O2C processes, including customer master data, billing, accounts receivable, credit management, collections and cash application.
• Support the development of effective billing and invoicing solutions, ensuring accurate financial transactions and compliance with internal requirements.
• Define and improve processes related to customer deductions, claims, disputes and payment reconciliation.
• Ensure appropriate handling of customer payments, remittance information and promotional deductions within the new ERP system.
• Collaborate with Finance, IT, Sales Operations and other business stakeholders to translate operational needs into system requirements.
• Coordinate the work of external ERP implementation partners and internal subject matter experts.
• Oversee user acceptance testing (UAT), data validation, system cutover and post-implementation support.
• Identify potential implementation risks, resolve process-related challenges and support continuous improvement.

Your profile

• Approximately 5–8 years of professional experience in Order-to-Cash, Accounts Receivable or related finance processes.
• Strong understanding of the end-to-end O2C cycle, particularly billing, collections, cash application, deductions and dispute management.
• Previous involvement in ERP implementation, migration or finance transformation projects.
• Experience with Microsoft Dynamics 365
• Knowledge of SAP and experience working in complex ERP environments.
• Experience coordinating cross-functional teams, external consultants or implementation partners.
• Good understanding of financial controls, reconciliations and revenue-related processes.
• Strong analytical, problem-solving and stakeholder management skills.
• Ability to manage priorities and deliver results in a dynamic, project-driven environment.
• Excellent communication skills and ability to work effectively with international teams.
• Advanced Excel skills; knowledge of Power BI or project management methodologies would be beneficial.

What We Offer

• Attractive benefits package, including private healthcare and life insurance.
• Additional employee perks, including meal allowances and access to a flexible benefits platform.
• Fully remote working model, with office attendance required only once a month in Warsaw.
• Additional paid days off to support employee wellbeing and work-life balance.
• Opportunity to lead a strategic finance transformation project within an international organization.
• Collaboration with experienced professionals and cross-functional teams in a global business environment.
• Dynamic and supportive workplace offering opportunities for professional growth and leadership development.