OA Support Specialist

Outreach & Admissions Counselor Posted 04-Aug-2026 (MST) Westover Job

Corps Center, Johnson Rd, Chicopee, MA, USA24.89 per hourSalaryFull Time

Primary Position Objective Responsible for meeting Center and contract

arrival goals through community outreach and involvement to attract

eligible applicants that can benefit from participation in the Job Corps

Program. Additionally, supports student retention throughout program

enrollment. Assists and provides guidance to prospective Job Corps

enrollees by determining basic eligibility, conducting screening, and

providing career-based counseling. Brief Description of Duties Conduct

innovative outreach activities with public service agencies, community

organizations, schools, and individuals who might refer eligible

candidates to the Job Corps program. Interview interested candidates and

obtain pertinent information on each one. Prepare documentation on

potential students and review with the center as applicable or

necessary. Maintain monthly goals established by the PRH and management.

Review and audit all assigned areas regularly for contractual compliance

and effectiveness of delivery of services to students. Prepare related

reports. Arrange for and assist in providing pre-enrollment orientation;

schedule tours of the center. Prepare necessary and required reports

related to the outreach. Assist in the development of new and revised

policies and procedures affecting student recruitment. Create network

with youth development agencies, one-stop agencies, churches, and

community organizations to provide a wide-base for recruiting of

potential students. Introduce labor market information to help with the

career transition period process and analyze career paths in local labor

market. Participate in student employability programs and activities.

Support, promote, and enforce the Job Corps' Zero Tolerance Policy.

Promote the development of Career Success Standards by modeling

appropriate behaviors, mentoring students where necessary, and

monitoring both positive and negative behaviors through interventions.

Perform other duties as assigned. Qualifications To perform this job

successfully, an individual must be able to perform each essential duty

satisfactorily. Proficiency with advanced Microsoft Office applications

including Word, PowerPoint, Outlook, and Excel. Computer Literacy with

basic computer functions, email, internet, and basic programs such as

Adobe Acrobat. Knowledge of admissions and recruitment processes. High

level of communication, interpersonal skills, and organizational skills.

High level of ability to motivate, inspire, and counsel prospective

students. Experience Two years related experience. Experience may

include successful Job Corps outreach and admissions experience or

Successful Outreach And Admissions Experience With Other Youth development programs. Education Bachelor's degree in human services,

psychology, counseling, education, social science, communications, or

closely related field; or Associate's degree in human services,

psychology, counseling, education, social science, communications, or

closely related field, and two years related experience.

Certificates/Licenses/Registration Valid State Driver's License

Benefits Offered Paid Short Term / Long Term Disability and Basic Life

Insurance. Health care insurance available (medical, dental, vision,

critical illness, accident, HSA, and FSA) Paid Holidays Paid Time Off

401(k) retirement plan with company match Tuition Reimbursement Employee

Assistance Counseling Service Programs Available Disclaimers Serrato

Corporation is an Equal Opportunity Employer Serrato Corporation

conducts background checks and drug screens.