Observability tools Admin

Job Role : Monitoring & Observability Administrator

Experience: 6-12 Years
Location: Chennai / Noida / Kolkata

Key Responsibilities

• Administer and support monitoring tools such as Datadog, Splunk, Nagios, and Aternity.
• Manage observability platforms as a Super Administrator, including tenant administration, RBAC, user management, and platform governance.
• Create and maintain dashboards, alerts, monitors, service maps, reports, and executive-level monitoring views.
• Implement and support Infrastructure Monitoring, APM, Log Management, Synthetic Monitoring, and Event Management solutions.
• Automate operational tasks using PowerShell, Python, Shell/Bash, and REST APIs.
• Develop self-healing and automated remediation workflows to improve operational efficiency.
• Integrate monitoring platforms with ServiceNow, Jira, PagerDuty, Microsoft Teams, Email, and ITSM tools.
• Configure and support authentication and authorization integrations using SSO, SAML, OAuth, LDAP, and Azure AD/Entra ID.
• Manage observability agents, telemetry pipelines, collector deployments, and secure communication channels.
• Collaborate with infrastructure, application, and cloud teams to optimize monitoring coverage and incident response.

Required Skills

• Datadog Administration
• Splunk Enterprise / Splunk Cloud
• Nagios & Aternity Administration
• Monitoring & Observability Platforms
• Application Performance Monitoring (APM)
• Infrastructure & Network Monitoring
• Log Management and Event Correlation
• Dashboard Development & Alert Management
• SSO/SAML & Identity Federation
• REST API Integrations
• PowerShell, Python, Shell/Bash Scripting
• Self-Healing Automation & Remediation
• ServiceNow, Jira, PagerDuty Integrations
• Azure/AWS Cloud Monitoring
• Linux & Windows Administration

Preferred Qualifications

• Experience in large-scale enterprise environments.
• Strong troubleshooting and incident management skills.
• Knowledge of cloud-native monitoring and observability best practices.
• Excellent communication and stakeholder management skills.