LAF FLEXITANK SERVICES SDN BHD
OCEAN EXPORT CUSTOMER SERVICE
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
Telok Panglima Garang, Selangor, Malaysia
Work mode:
Onsite
Published on:
26 August 2026
What they need
- Key Account Management: Handle assigned key accounts, ensuring service excellence and customer satisfaction.
- Origin Coordination: Liaise with the origin network to ensure smooth shipment execution and timely updates.
- Shipment Monitoring: Track shipment progress proactively and keep customers informed of status, delays, or issues.
- Carrier Liaison: Communicate with shipping carriers regarding notices of arrival and documentation requirements.
- eDO Release Management: Arrange payments to carriers for electronic Delivery Order (eDO) release.
- Customs Clearance Coordination: Provide customs instructions to the clearance team and monitor clearance status closely.
- Transport Coordination: Issue transport instructions to the transport team for timely delivery arrangements.
- Billing & Cost Control: Prepare customer billing, ensure accurate cost accruals in the system, and maintain financial compliance.
Pay: RM3,500.00 - RM4,500.00 per month
Work Location: In person
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