Ocean Freight Forwarder – Operation / Customer Service

Job Overview
Are you experienced in international logistics and passionate about ocean freight operations? Join our growing team as an Ocean Freight Forwarder – Customer Service Rep/ Operations and help us manage the global movement of cargo with precision and care.

Responsibilities

• Coordinate FCL and LCL ocean, Air shipments from booking to final delivery
• Handle all documentation, including B/Ls, ISF, and customs paperwork
• Communicate with carriers, warehouses, brokers, and overseas agents
• Monitor shipments and provide regular updates to customers
• Ensure accurate data entry and timely invoicing
• Troubleshoot issues and keep everything on track

Experience

• 0–3 years of experience in ocean freight forwarding or international logistics
• Working knowledge of shipping documents, Incoterms, and customs processes
• Detail-oriented with strong organizational and communication skills
• Able to multitask in a fast-paced environment
• Proficient in logistics systems and Microsoft Office

Join us as we continue to grow our presence in the market, leveraging your skills in account management and technology sales to make a significant impact!

Job Type: Full-time

Pay: $38,400.00 - $54,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan

Experience:

• Logistics: 1 year (Preferred)

Language:

• Mandarin (Preferred)

Work Location: In person