Ocean Freight Manager

Position Summary

We are seeking an experienced Ocean Freight Manager to lead and develop the ocean freight function, ensuring operational excellence, strong carrier partnerships, profitable growth, and high-quality service delivery.

This role will oversee end-to-end ocean freight operations, work closely with commercial and regional teams, and drive continuous improvement across operational and business performance.

Key Responsibilities

• Lead and manage the overall Ocean Freight function, covering both import and export operations.
• Oversee FCL and LCL activities to ensure smooth, efficient, and compliant shipment execution.
• Develop and maintain strong relationships with shipping lines, NVOCCs, co-loaders, and logistics partners.
• Monitor market trends, freight rates, capacity availability, and trade lane developments to support business decisions.
• Collaborate closely with Sales, Key Account Management, Pricing, and Operations teams to deliver competitive logistics solutions.
• Support customer quotations, tenders, and strategic business opportunities through market intelligence and operational expertise.
• Monitor and improve key performance indicators, including revenue, gross profit, shipment volume, service quality, and customer satisfaction.
• Drive process improvement initiatives to enhance productivity, operational efficiency, and service excellence.
• Work closely with regional and global stakeholders to ensure alignment with business objectives and best practices.
• Lead, coach, and develop the Ocean Freight team while fostering a customer-focused and high-performance culture.

Qualifications

• Bachelor's Degree in Logistics, Supply Chain Management, International Business, Business Administration, or related disciplines.
• Minimum 10 years of experience in international freight forwarding with strong exposure to Ocean Freight operations.
• At least 5 years of leadership experience managing teams within freight forwarding or logistics environments.
• Strong knowledge of ocean freight operations, carrier management, freight rates, trade lanes, and international shipping processes.
• Experience working with shipping lines, overseas agents, and regional stakeholders.
• Good commercial understanding with exposure to pricing, tenders, profitability management, and customer solutions.
• Strong leadership, communication, negotiation, and stakeholder management skills.
• Good command of English.