Ocean Freight Operations Coordinator

Ocean Freight Operations Coordinator

Location: Richmond, BC
Position: Full-Time
Working Hours: Monday–Friday, 9:00 AM–5:00 PM
Salary: Negotiable, based on experience

A freight forwarding company in Richmond, BC is looking for an experienced and detail-oriented Ocean Freight Operations Coordinator to join our team.

Responsibilities

• Coordinate and monitor ocean import and export shipments from start to finish
• Handle daily shipment follow-ups and ensure smooth operations
• Communicate and coordinate with customers, carriers, overseas agents, warehouses, truckers, and other service providers
• Prepare, review, and maintain shipping and customs-related documents
• Track shipment status and provide timely updates to customers
• Resolve shipment-related issues and coordinate solutions when necessary
• Ensure all shipments are handled accurately and efficiently

Requirements

• At least 1 year of experience in ocean freight operations or freight forwarding
• Previous experience in logistics, shipping, or international trade is preferred
• Fluent English communication skills, both written and verbal
• Mandarin Chinese is an asset and preferred
• Strong communication, coordination, and problem-solving skills
• Detail-oriented, organized, responsible, and able to work independently
• Ability to work in a fast-paced environment and manage multiple shipments simultaneously
• Legal authorization to work in Canada

Training will be provided to the successful candidate as needed.

If you are interested in joining our team, please send your resume to [email protected] with “Ocean Freight Operations Coordinator” in the subject line.

We look forward to hearing from you!

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 35.0 per week

Work Location: In person