Ocean Freight Operations Specialist-Mandarin Required

Benefits:

• Competitive salary
• Dental insurance
• Health insurance
• Vision insurance

We are seeking an experienced Ocean Freight Operations Specialist to manage ocean export bookings and daily freight-forwarding operations. The ideal candidate should understand international shipping procedures and be capable of independently handling the entire ocean export process.

Responsibilities:

• Receive shipping instructions and confirm routes, vessel schedules, container types and quantities, ports of loading, and destinations.
• Submit bookings to ocean carriers or agents and review booking confirmations (SO).
• Coordinate container pickup, loading, trucking, customs clearance, terminal delivery, and documentation cutoffs.
• Prepare and review bills of lading and submit Shipping Instructions (SI) and VGM documentation.
• Track vessel departures, shipment status, and arrivals, and promptly address any delays or operational issues.
• Communicate with customers, ocean carriers, customs brokers, trucking companies, and overseas agents.
• Review ocean freight charges, accessorial fees, and invoices, and assist with accounts receivable and payable entries when required.

Qualifications：

• Previous experience in ocean exports, international freight forwarding, or freight operations.
• Ability to independently manage the entire ocean export process, from order intake and booking through customs coordination, bill of lading confirmation, and cost reconciliation.
• Familiarity with SO, SI, VGM, bills of lading, and other ocean export documentation.
• Experience handling both FCL and LCL shipments.
• Experience with U.S., European, or Southeast Asian trade lanes is preferred.
• Strong communication, coordination, and problem-solving skills.
• Detail-oriented, responsible, and able to manage multiple shipments.
• Bilingual English and Chinese communication skills are preferred.