Ocean Freight Operator

Job Overview

Eurosprint Freight Services provides road, sea, air and customs solutions to customers across a wide range of industries. We are looking for an experienced Ocean Freight Supervisor to join our team and take responsibility for the efficient day-to-day handling of ocean freight shipments.

You will manage import and export movements from booking through to final delivery, support the wider operations team and maintain the high standard of service our customers expect.

Key responsibilities

· Manage ocean freight import and export shipments from start to finish 84% Import/16% Export

· Handle both less-than-container-load (LCL) and full-container-load (FCL) movements.

· Arrange bookings with shipping lines, agents and overseas partners.

· Prepare, check and process shipping documentation accurately.

· Coordinate customs clearance, collections and final deliveries.

· Monitor shipments and provide customers with clear, timely updates.

· Resolve operational delays, documentation problems and shipment queries.

· Obtain and negotiate competitive rates with carriers and suppliers.

· Prepare quotations and ensure costs and sales charges are recorded accurately.

· Check supplier invoices and ensure operational files are completed correctly.

· Build strong relationships with customers, shipping lines, agents and hauliers.

· Ensure company procedures and relevant customs and shipping regulations are followed.

· Assist with air freight and courier shipments when required.

Experience and skills

Essential

· At least 12 months’ experience in ocean Import freight forwarding.

· Practical experience of both import and export operations.

· Experience handling LCL and FCL shipments.

· Good knowledge of ocean freight documentation and procedures.

· Strong organisational skills and close attention to detail.

· Confident customer-service and communication skills.

· Ability to manage several shipments and priorities at the same time.

· Ability to work independently and as part of a team.

Desirable

· Ocean Export freight experience.

· Experience of air freight operations.

· Experience arranging international courier shipments.

Pay: £28,000.00-£31,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• On-site parking

Work Location: In person