OD Lead

In this position you will....

As an Organisational Development Lead, you will lead and deliver enterprise-wide OD initiatives that strengthen organisational effectiveness, accelerate transformation, and improve how work gets done across our markets. Operating with a consulting and strategic advisory mindset, you will diagnose root causes, shape priorities with senior leaders, and design fit-for-purpose interventions that deliver measurable outcomes.

You will lead key projects including leading aspects of AI transformation partnering closely with the OD team, People Directors, Group Transformation team and senior executive stakeholders to shape ways of working, develop leadership practices and new skills. You will translate strategy into pragmatic programs, training, toolkits, and change plans, and provide clear, data-led recommendations that enable alignment and decision-making at the enterprise level.

You will be responsible for…

• Bringing a strong understanding of the digital and AI space and the ability to provide thought leadership in this space
• Leading AI transformation work streams focused on cultural, leadership, skills and job alignment with the ability to design practical interventions that stick.
• Leading OD diagnostics (e.g., interviews, workshops, data analysis) to identify organisational, cultural, and capability opportunities and to frame clear problem statements for senior stakeholders.
• Designing and delivering OD interventions including organisation design, ways of working, training, process redesign, leadership effectiveness, and team performance—ensuring interventions are scalable across markets.
• Facilitating cross-functional workshops (strategy-to-execution) with strong outcomes, alignment, and follow-through—engaging and influencing leaders up to senior executive level.
• Developing scalable OD assets (playbooks, templates, toolkits) and enabling People Partners to apply them consistently across markets.
• Measuring impact—defining success metrics, tracking adoption and effectiveness, and using insights to iterate interventions and demonstrate ROI.

For you to be successful…

We expect you to be able to demonstrate the following key competencies

Impactful

• You take action and deliver, focusing on continuous improvement and creating optimal outcomes.
• Makes informed multifaceted decisions which are significant for the organization based on data, risk and reward.  Actively empowers team to make decisions and move forward to implement.

Communication

• You use a broad range of communication styles and employ effective ways to communicate with different audiences.
• Highly proficient communicator; focused on interacting and listening to and synthesizing others’ ideas.   Explains complex issues clearly and succinctly,

Creative

• You have creative ideas, test out new approaches and are able to identify and take advantage of new opportunities or innovations.
• Imaginative and dynamic in creating imaginative and innovative solutions

Tech literacy

• You have the ability to understand, explain and use Technology, AI and digital solutions

You will require the following qualifications and skills

Experienced OD practitioner who combines strong consulting fundamentals with pragmatic delivery in fast-paced, technology-enabled environments.

• 15+ years’ experience in Organisational Development, HR transformation, or change management consulting (consulting background desirable), with demonstrated success leading complex, multi-stakeholder programs.
• Experience with digital and AI transformation work with the ability to connect people interventions to commercial outcomes
• Demonstrated project management experience leading OD engagements end-to-end: discovery/diagnostic, design, facilitation, senior stakeholder management, and implementation/adoption.
• Experience in technology and/or insurance organisations is desirable including digital transformation, product operating models, along with strong analytical skills, and confidence influencing stakeholders across cultures and geographies.