ODM Sr Quality Manager

Date: Oct 22, 2026

Location: Charlotte, NC, US, 28216

Company: Corning

Requisition Number: 79048

The company built on breakthroughs.
Join us.

Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.

How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward.

At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.

Come break through with us.

Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.

Role Purpose

The Sr. Manager, ODM Quality leads the global ODM Quality strategy for the Optical Communications business, translating customer and business needs into scalable quality systems that enable growth and operational excellence.

This leader partners across functions to shape evolving ODM models and owns quality performance, customer relationships, escalations, and global team capability.

Key Responsibilities

Strategic Leadership & Business Alignment

• Develop and deploy the global ODM Quality strategy aligned with Division and Business priorities
• Establish the long-term quality vision, operating model, organizational structure, and capability roadmap for ODM quality management
• Serve as the quality leadership representative for ODM business initiatives, strategic customers, and leadership reviews
• Ensure quality objectives are integrated into business growth strategies, operational plans, and customer engagement models

Global ODM Governance

• Establish governance frameworks, quality requirements, scorecards, and performance management systems for ODM partners worldwide
• Define standardized processes for qualification, oversight, risk management, performance monitoring, and continuous improvement
• Lead executive-level quality reviews with ODM partners and drive accountability for performance, improvement actions, and strategic initiatives
• Ensure alignment of ODM operations with Corning quality standards, customer requirements, and regulatory obligations
• Anticipate emerging risks and proactively implement mitigation strategies across the ODM network

Customer Quality Leadership

• Build executive relationships with strategic customers and serve as the senior quality escalation leader for ODM-related quality issues
• Lead resolution of significant customer concerns, field quality events, product performance issues, and business-critical escalations
• Partner with Commercial and Business leaders to strengthen customer confidence and improve customer satisfaction
• Drive customer-focused quality strategies that improve responsiveness, performance, and long-term business partnerships

Voice of Customer & Product Quality Strategy

• Establish processes that ensure Voice of Customer requirements are systematically translated into product specifications, quality requirements, manufacturing controls, and validation criteria
• Partner with Product Line Management and Technology organizations to incorporate customer expectations into product roadmaps and quality architecture strategies
• Ensure quality engagement throughout product development, NPI, qualification, and lifecycle management activities
• Advocate for customer requirements in business, engineering, and operational decision-making forums

Required Education

• Bachelor’s degree in engineering, Manufacturing, Quality, or related technical discipline
• 15+ years of progressive leadership experience in Quality, Engineering, Manufacturing, or Product Quality Assurance
• Significant experience leading global quality organizations and developing people leaders
• Demonstrated success managing contract manufacturers, ODMs, EMS providers, or complex global supply networks
• Deep understanding of customer quality management, product quality assurance, supplier quality, and quality systems

Desired Experiences

• Master's degree in Engineering, Business, or related field
• Six Sigma Black Belt or equivalent advanced quality certification
• Experience supporting hyperscale data center, telecommunications, optical communications, or high-tech manufacturing industries
• Experience leading global quality transformation initiatives and digital quality programs

This position does not support immigration sponsorship.

The range for this position is $160,886.00 - $221,219.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education.

A job that shapes a life.

Corning offers you the total package.

Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial aspirations, and career from day one.

• Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well. When Corning wins, we all win.
• As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit with fixed contributions that grow throughout your career. Combined with matching contributions to your 401(k) savings plan, Corning’s total contributions to your retirement accounts can reach between 7% and 12% of your pay, depending on your age and years of service.
• Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your family.
• Getting paid for our work is important, but feeling appreciated and recognized for those contributions motivates us much more. That’s why Corning offers a recognition program to celebrate successes and reward colleagues who make exceptional contributions.

We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.

Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment. To submit a request for reasonable accommodation related to disability or religion, please contact us at [email protected].

Nearest Major Market: Charlotte