Odoo Functional Consultant

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Odoo Functional Consultant

Odoo Functional Consultant

Full-time

AEST (Australian Eastern Standard Time)

The Odoo Functional Consultant will serve as the first line of support for staff queries, system issues, and accounting‑related tasks within Odoo. The consultant will ensure database health, maintain data accuracy, support month‑end processes, and produce clear SOPs and training materials for internal users.

Key Responsibilities Tier 1 Functional Support

• Monitor, triage, and resolve daily Odoo support tickets.
• Serve as the first point of contact for staff questions across Accounting, Sales, Purchase, and Inventory modules.
• Provide basic user training and create step‑by‑step “How‑to” guides.

Accounting & Month-End Support

• Perform bank reconciliations and assist with clearing account balances.
• Categorise journal entries across the multi‑company structure.
• Support the finance team during month‑end closing activities.

Data Integrity & Database Health

• Identify and merge duplicate records (contacts, products, vendors, customers).
• Clean up historical entries and ensure data consistency across companies.
• Maintain a safety‑first approach to mass updates, imports, and deletions.

Documentation & SOP Development

• Draft, update, and maintain a library of Standard Operating Procedures tailored to our Odoo workflows.
• Document best practices for system usage, data entry, and accounting processes.

Collaboration & Escalation

• Escalate technical bugs, system errors, or customisation needs to our AU Tier 2/3 Odoo partner.
• Work closely with internal teams to understand operational requirements and improve system usage.

Candidate Requirements Technical & Functional Skills

• Strong functional experience with Odoo v18.
• Confident navigating Accounting, Sales, Purchase, and Inventory modules.
• Proficient with Odoo Import/Export tools and familiar with safe data‑handling practices.

Accounting Knowledge

• Solid understanding of double‑entry bookkeeping.
• Ability to clearly explain how transactions affect the Balance Sheet and Profit & Loss.

Communication & Documentation

• Fluent English (written and verbal), essential for SOP creation and user training.
• Ability to translate technical processes into clear, user‑friendly instructions.

Work Style & Attributes

• Highly organised, detail‑oriented, and proactive.
• Comfortable working independently and managing multiple priorities.
• Strong problem‑solving skills and willingness to learn continuously.

Weekly Scope of Work

• Resolve daily Tier 1 support tickets.
• Assist with month‑end accounting tasks.
• Maintain database hygiene and resolve data integrity issues.
• Prepare and update SOPs and training materials.
• Coordinate with AU Tier 2/3 partner for escalations and custom code requirements.

Skills Required priness-VAT2026-09-23T14:57:06+10:00

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