Office 365 Admin

MatchPoint Solutions is a fast-growing, young, energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber, Robinhood, Netflix, Airbnb, Google, Sephora, and more! More recently, we have expanded to working internationally in Canada, China, Ireland, UK, Brazil, and India. Through our culture of innovation, we inspire, build, and deliver business results, from ideas to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry-specific best practices and expertise.

We are excited to be continuously expanding our team. If you are interested in this position, please send over your updated resume. We look forward to hearing from you!

Microsoft 365 Administrator

Location: Irvine, CA (Onsite)

Position Overview

We are seeking a highly motivated and technically hands-on Microsoft 365 Administrator to take ownership of our Microsoft 365 ecosystem, endpoint management platform, and end-user computing environment.

This role is ideal for someone who can operate independently, hit the ground running, and drive operational maturity across our Microsoft technologies. While end-user support is part of the role, this position is primarily focused on administration, engineering, automation, governance, and continuous improvement of our Microsoft 365 environment.

The successful candidate will play a critical role in managing our Microsoft E5 environment, Microsoft Intune platform, Teams Phone system, device lifecycle management, patching strategy, documentation standards, and IT operational processes. This individual will also participate in infrastructure initiatives and provide occasional hands-on support within our data center environment.

This is an onsite position in Irvine, California.

Key Responsibilities

Microsoft 365 Administration

• Administer and maintain the Microsoft 365 E5 environment
• Manage Entra ID users, groups, licensing, authentication, and access controls
• Support Exchange Online, Teams, SharePoint Online, OneDrive, Defender, and related Microsoft services
• Implement and maintain Microsoft security and compliance best practices
• Monitor tenant health, service updates, and platform optimization opportunities
• Evaluate and implement new Microsoft features and capabilities as appropriate

Endpoint Management & Intune

• Administer Microsoft Intune for endpoint management and device security
• Manage Autopilot provisioning, device enrollment, compliance policies, application deployments, and configuration profiles
• Develop and maintain endpoint standards and lifecycle management processes
• Oversee operating system and application patching strategies
• Deploy and maintain Windows updates and endpoint security controls
• Manage imaging, device refreshes, and workstation deployments through Microsoft 365 tools

Teams Telephony & User Services

• Support Microsoft Teams Phone environments, including user provisioning and troubleshooting
• Assist with onboarding, offboarding, and access management activities
• Provide Tier 2/Tier 3 support for Microsoft 365 and endpoint-related issues
• Partner with leadership and business stakeholders to implement new technologies

IT Operations & Process Improvement

• Develop and maintain IT documentation, procedures, and standards
• Establish and improve ticketing, incident management, change management, and asset management processes
• Assist with implementation and administration of IT service management platforms and operational tooling
• Maintain accurate system inventories, knowledge base content, and infrastructure documentation
• Drive operational improvements and IT best practices throughout the organization

Infrastructure Support

• Provide occasional hands-on support within the data center environment
• Assist with hardware installations, disk replacements, network equipment updates, and basic infrastructure maintenance
• Support implementation of new hardware, software, and technology initiatives
• Collaborate with vendors and internal stakeholders on technology deployments

Required Qualifications

• 5+ years of experience administering Microsoft 365 environments
• Strong experience with Microsoft 365 E5 licensing and services
• Hands-on experience administering Microsoft Intune in an enterprise environment
• Experience with Microsoft Entra ID and identity management
• Strong knowledge of Windows 10/11 administration and endpoint management
• Experience with Microsoft Teams administration and Teams Phone support
• Knowledge of Microsoft Defender technologies and endpoint security best practices
• Experience establishing IT operational processes, documentation, and change management procedures
• Strong PowerShell skills for automation and administration
• Excellent troubleshooting and problem-solving abilities
• Ability to work independently and manage competing priorities
• Strong communication skills and customer-focused approach

Preferred Qualifications

• Experience implementing ITSM or ticketing platforms
• Experience with asset management, configuration management, or CMDB solutions
• Familiarity with Microsoft security and compliance technologies
• Experience supporting hybrid infrastructure environments
• Exposure to data center operations and hardware support
• Microsoft certifications such as:
• MS-102
• MD-102
• SC-300
• AZ-104

What Success Looks Like

In this role, you will:

• Own and continuously improve the Microsoft 365 environment
• Establish scalable endpoint management and governance practices
• Create operational discipline through documentation, ticketing, and change management processes
• Improve security, compliance, and device management maturity
• Serve as the primary technical resource for Microsoft 365, Intune, and Teams administration
• Act as a trusted technical partner capable of supporting both strategic initiatives and day-to-day operational needs