Office Admin Assistant

Office Admin & Operations Assistant

With Marketing Support

PTS Gadget Pawnshop Inc.
Quezon City, Metro Manila
Full-time | ₱17,000–₱20,000 per month
Fresh graduates are welcome to apply

About the Role

PTS Gadget Pawnshop Inc. is looking for an organized, adaptable, and proactive Office Admin & Operations Assistant who can support different areas of the business as the company continues to grow and professionalize its operations.

This is a dynamic, cross-functional role rather than a purely routine administrative position. In addition to maintaining records and supporting accounting and compliance requirements, you will assist with marketing activities, branch coordination, operational projects, and process improvements.

The role is ideal for someone who enjoys learning, solving problems, working with different teams, and taking ownership of small projects. Priorities may change depending on business needs, so you should be comfortable handling both structured responsibilities and new assignments.

Key Responsibilities

Administrative and Accounting Support

• Record and organize income, expenses, invoices, bills, receipts, and other financial documents
• Assist with accounts payable processing, payment requests, and supporting documentation
• Maintain complete and organized digital and physical files for accounting, tax, audit, and compliance purposes
• Assist in preparing basic financial schedules, expense summaries, monitoring reports, and management updates
• Monitor office supplies, equipment, service providers, and other administrative requirements
• Coordinate with vendors and suppliers regarding quotations, billing, documents, deliveries, and payment status

Compliance and Branch Support

• Help monitor and organize branch permits, registrations, and compliance documents involving LGUs, the BSP, SEC, BIR, and other government agencies
• Coordinate with branches to collect documents, clarify requirements, and follow up on pending submissions
• Assist in maintaining trackers and dashboards for permits, payments, branch requirements, and operational concerns
• Respond to routine requests from branches and coordinate them with the appropriate department or manager
• Help document new procedures, checklists, forms, and internal guidelines
• Support the implementation of new systems, workflows, and company-wide initiatives

Marketing Support

• Assist in planning and implementing branch promotions, online campaigns, events, and other marketing activities
• Help prepare basic social media posts, promotional materials, announcements, and internal communications
• Coordinate with branches regarding the distribution and proper use of marketing materials
• Gather photos, customer feedback, campaign results, and branch information for marketing reports
• Monitor basic campaign and social media performance and organize the results for management review
• Conduct simple market, customer, and competitor research when needed
• Assist with recruitment campaigns, job fair participation, and employer-branding activities

Operations and Project Support

• Assist management with special projects involving operations, customer service, data gathering, process improvement, and business development
• Compile and analyze basic operational data using Excel or Google Sheets
• Identify recurring administrative or operational problems and suggest practical improvements
• Coordinate project activities, schedules, documents, and follow-ups across different teams
• Take ownership of assigned small projects and monitor them from planning through completion
• Test or help implement new tools, templates, processes, and systems
• Perform other reasonable administrative, marketing, and operations support activities within the scope of the role

The actual mix of responsibilities may change as projects and business priorities evolve.

Qualifications

• Graduate of Business Administration, Management, Marketing, Accounting, Finance, Management Accounting, Entrepreneurship, Communications, or a related course
• Fresh graduates are welcome; applicants with one to two years of administrative, accounting, marketing, or operations experience are also encouraged to apply
• Comfortable using Microsoft Excel or Google Sheets; knowledge of formulas, VLOOKUP/XLOOKUP, pivot tables, and basic data analysis is an advantage
• Familiarity with Canva, social media platforms, or basic content creation is an advantage
• Able to prepare clear emails, reports, trackers, and other business documents
• Organized and attentive to detail while also able to adjust to changing priorities
• Able to communicate and coordinate effectively with branches, vendors, and different internal teams
• Honest, dependable, and able to handle confidential information properly
• Willing to work onsite in Quezon City

What We Are Looking For

You may be a good fit for this role if you:

• Take initiative instead of waiting to be told every step
• Enjoy learning about different parts of a business
• Can shift between routine administrative work and new projects
• Are willing to ask questions, test ideas, and suggest improvements
• Can work independently while collaborating with different teams
• Follow through on commitments and keep others updated
• Are comfortable working in a growing company where systems and responsibilities continue to evolve
• Balance flexibility and creativity with accuracy, accountability, and respect for company policies

What We Offer

• Training and hands-on exposure to administration, accounting, compliance, marketing, and branch operations
• Opportunities to participate in cross-functional and company-wide projects
• A work environment that values initiative, experimentation, practical problem-solving, and continuous improvement
• Direct exposure to management and different areas of the business
• Opportunity to take on greater project ownership and responsibility as your capabilities develop
• Stable full-time employment with a growing pawnshop company specializing in gadgets
• A supportive workplace where employees are encouraged to contribute ideas, learn from experience, and help improve how the company operates