Office Admin

Job Overview

We are seeking a dynamic and highly organised Office Administrator to join our team based in Torbay! In this vital role, you'll be the heartbeat of our daily operations, ensuring the office runs smoothly, efficiently, and professionally.

SEND Family Voice Torbay promotes the voice and lived experiences of families in Torbay. The administrator will often be the first contact that families and practitioners have so needs to promote the professional and positive image of the forum. The administrator provides office support and is vital for the smooth-running of a business and maintenance of the forum’s membership records.

Duties

• Promote the involvement of parent carers and champion parent voice
• Answering incoming calls; taking messages and re-directing calls as
• required
• Dealing with email enquiries, letters and packages
• Supporting the steering group with the preparation of agendas and taking minutes Ensuring parent representatives have the documentation for meetings they need and monitoring the completion of meeting outcome reports
• Diary management and arranging appointments, booking meeting rooms and conference facilities
• Data entry including updating the forum CRM
• Create and update records and databases with personnel, financial and other data
• General office management such as ordering stationary
• Support the staff and volunteer team in arranging both internal and external events
• Support the staff and volunteer team in maintaining the company social media accounts
• General filing

Requirements

• IT skills including Microsoft applications (word, outlook and excel).
• Willing to undertake training to be able to fulfil role.
• GCSE or equivalent pass in English and Maths
• Experience of working in an office environment
• Ability to work as part of a team
• Excellent written and verbal communication
• Excellent time management skills
• Well-developed interpersonal skills with an ability to communicate with professionals, colleagues, and parent carers.
• Good listening skillsAbility to prioritise and multitask.
• Able to use own initiative and work on their own if needed.
• Ability to build relationships quickly with professionals and parent carers
• Ability to maintain confidentiality.
• Open and honest
• Willingness to work with others in a solution focused way
• Flexibility in working hours when necessary

The role is office based 12 hours per week term time only. For more details and an application pack please visit our website www.familyvoicetorbay.org

Please note - An application form needs to be completed to comply with our safer recruitment -CV will not be accepted.

Pay: £14.00 per hour

Expected hours: 12.0 per week

Benefits:

• Free parking
• On-site parking

Work Location: In person