Office Admin Needed

Position: Full-Time
Schedule: Monday–Friday
Starting Hours: 9:00 AM – 5:00 PM - This is a full-time Monday–Friday position.

POSITION OVERVIEW
We are seeking a reliable, organized, professional, and detail-oriented Office Assistant to join our small, team-oriented company.
Previous office experience is required, and the successful candidate must be comfortable handling multiple responsibilities, working independently, communicating with customers and municipalities, and managing paperwork and computer-based tasks accurately.

The person we hire will play an important role in keeping our daily office operations organized and running efficiently.

TWO REQUIREMENTS ARE ESPECIALLY IMPORTANT:

1. ATTENTION TO DETAIL 2. ABILITY TO MULTITASK

These are essential to being successful in this position.
Our office handles permits, utility submissions, customer information, backflow test reports, repairs, billing, and other time-sensitive documentation.

You will be expected to:

• Answer an incoming customer phone call.
• Respond to an email from a utility or city.
• Follow up with a customer regarding an approval.
• File, scan, copy, print, and organize documents.
• Assist with invoices, customer records, payments, and other administrative accounting tasks as assigned.
• Send a backflow test report to the appropriate utility.
• Check the status of a previously submitted permit.
• Enter information into QuickBooks
• Update an Excel spreadsheet.
• Communicate with a technician regarding a customer's paperwork.
• Provide general administrative support to management and technicians.
• File completed documentation.

REQUIRED QUALIFICATIONS

• Previous office or administrative experience – REQUIRED.
• QuickBooks experience – REQUIRED.
• Strong attention to detail – REQUIRED.
• Strong multitasking ability – REQUIRED.
• Strong computer skills.
• Proficiency with Microsoft Excel, Outlook, and Word.
• Professional telephone and customer service skills.
• Strong organizational skills.
• Ability to prioritize and manage multiple tasks.

Previous permit processing experience is strongly preferred.

PREFERRED EXPERIENCE

• Permit processing
• Municipal or city permitting
• Backflow prevention
• Water utilities

We are looking for someone who wants to become a dependable and valuable member of a small business team.

A resume must be sent to be considered. Please included you hour wage requirements.

Pay: From $20.00 per hour

Expected hours: No less than 35.0 per week

People with a criminal record are encouraged to apply

Work Location: In person