Office Administration

We're looking for a proactive and organized Office Administrator to join our team in a full-time position located within beautiful Port Stephens NSW.

This role is ideal for someone who enjoys keeping things running smoothly, supporting a busy office environment, and delivering exceptional customer service to both internal and external stakeholders. Applicants should have 1-2 years experience as a minimum, in a similar role. Applicants holding a Certificate III in Business (Business Administration) will be desirable.

They will be confident using Microsoft Word, Excel, and Outlook, have strong communication skills, and enjoy being the friendly first point of contact for visitors and enquiries. We're equally committed to performance and wellbeing, we support a positive team culture and a healthy work–life balance.

KEY RESPONSABILITIES

• Handling incoming calls, emails, and general enquiries with warmth and efficiency
• Assist the sales team with calls and data entry
• Supporting customer service processes to ensure a consistently positive experience
• Updating spreadsheets, tracking data, and generating reports using Microsoft Excel
• Preparing documents and internal communications in Microsoft Word
• Supporting the team with general administrative tasks
• Maintaining filing systems and ensuring records are organized and accurate
• Coordinating office supplies, stationery orders, and general office upkeep
• Understand and navigate the internal program and Microsoft Outlook
• Proven problem-solving and critical thinking skills

WHAT WE OFFER
We value our people and support sustainable work practices. In return we provide:

• A supportive and friendly team environment
• Work-Life balance with structured hours and respect for personal time
• Training and ongoing support to help you succeed
• Opportunities to grow and develop within the business