Office/ Administrative Assistant

Position Title: Administrative Assistant

Reports to: Office Manager

Number of Direct Reports: 1

L&C Royal Management Corporation is a Property Management Company that strives to provide the highest level of service to our customers, and work hand-in-hand towards bettering the communities in which they live in. Our goal is to beautify and improve the properties under our care, while giving our customers the peace of mind that they are in great hands.

Job Summary

The Administrative Assistant provides administrative support during daily operations and assists in completion of projects, performs office work directly related to property management and the general business operations of the association.

Primary Duties and Responsibilities

. Process new applications for Sales or Rent.

. Answers telephones promptly and assists residents with questions and concerns.

. Assists residents with account balance inquiries

. Ensure that emails are responded to within 24 hours

· Assists with daily operations including data entry, check posting, account receivable.

· Receives and distributes incoming correspondence as needed.

· Operates office equipment (fax machines, copiers/scanners/printers, phone systems, and computers).

· Completes forms and work processes in accordance with company guidelines.

· Contributes to team effort by accomplishing results as needed.

· Models and acts in accordance with company guiding principles and core values.

· Maintains a high level of professionalism and confidentiality.

· Performs other related duties as assigned.

Qualifications

Education and Experience

· High school diploma or equivalent

· A minimum of 1 year of related experience or equivalent combination of education and/or experience

· Industry experience (preferred)

Skills

· Excellent interpersonal skills and phone etiquette

· Effective bilingual (English/ Spanish) communication and organizational skills

· Attention to detail and high level of accuracy in preparing and entering information

· Proficient computer skills including QuickBooks and Microsoft Office programs

· Must be flexible, able to multitask and balance changing priorities in a fast-paced environment

· Problem solver, resourceful, and proactive when issues arise

· Effective stress and time management skills

· Excellent work ethics and customer service attitude

· Strong sense of urgency and good judgment

· Able to effectively work in teams and individually

Physical Demands

This job requires the ability to perform the essential functions contained in this description. These include, but are not limited to, the following requirements. Reasonable accommodations will be made for otherwise qualified applicants unable to fulfill one or more of these requirements:

While performing the duties of this job, the employee is regularly required to sit, talk and hear, use hands and fingers; occasionally required to stand, walk, and reach with hands and arms; and requires the ability to lift and/or move office supplies up to 20 pounds.

Other

This job description identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonable assigned by his or her supervisor.

Employees provided with L&C Royal Management Corporation uniforms are required to wear them when at work.

L&C Royal Management Corporation is dedicated to providing a safe work environment to our employees and the best quality of service to our customers. Because the quality of the work performed by each employee impacts the overall performance, growth, and stability of the business and each of the positions within the company; we expect all employees to contribute with the best of their abilities to achieve company objectives.

Job Types: Contract, Full-time

Pay: From $18.00 per hour

Benefits:

• Paid time off

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Office: 1 year (Required)
• QuickBooks: 1 year (Required)

Language:

• English and Spanish (Required)

Work Location: In person