Office Administrative Assistant/Patient Service Representative - Start Immediately

Job Overview

We are seeking a dynamic and organized Office Administrative Assistant/Patient Service Representative to join our healthcare team immediately. This vital role combines front desk responsibilities with administrative support, ensuring a smooth and welcoming experience for patients while maintaining efficient office operations. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for helping others, this opportunity is perfect for you! Your energetic approach will help create a positive atmosphere and support the delivery of exceptional patient care.

Duties

• Greet patients warmly, check them in and out, and manage appointment scheduling with enthusiasm and professionalism
• Answer multi-line phone systems promptly, directing calls efficiently to appropriate staff members
• Verify patient insurance information and update electronic medical records accurately using Epic or similar systems
• Manage patient intake forms, ensure completeness, and assist with data entry into electronic health records (EHR) systems like Dentrix
• Handle administrative tasks such as filing, faxing, scanning documents, and maintaining organized office records
• Assist with billing processes, including processing payments and explaining financial policies to patients
• Support the dental or medical team by preparing treatment rooms and ensuring all necessary supplies are stocked and ready

Requirements

• Proven experience as a dental receptionist or in a medical office environment with familiarity using Dentrix or Epic software
• Strong knowledge of medical terminology and experience working with electronic medical records (EMRs)
• Excellent communication skills for interacting professionally with patients, staff, and insurance providers
• Prior office experience handling multi-line phone systems, scheduling, and administrative tasks
• Ability to multitask efficiently in a fast-paced setting while maintaining attention to detail
• Knowledge of dental or medical front desk procedures and patient service best practices is highly preferred
• High school diploma or equivalent; additional certification in healthcare administration is a plus

Join us today to be part of a dedicated team committed to delivering outstanding patient care through energetic service and seamless office operations!

Pay: $23.00-$32.00 per hour

Benefits:

• Dental care
• Extended health care
• On-site parking
• Paid time off

Work Location: In person