Office Administrator Assistant

• Office Administrator Assistant

We are looking for an organized, reliable, and customer-focused Office Administrator Assistant to support our day-to-day office operations. The successful candidate will assist with administrative tasks, communicate with clients, maintain records, and provide support with immigration-related documentation and file preparation.

This role requires someone who is detail-oriented, comfortable communicating with clients, and able to manage multiple tasks in a busy office environment.

Key Duties & Responsibilities

• Assist with the preparation, organization, and filing of immigration-related documents and client files
• Help clients with basic inquiries regarding their files and direct complex matters to the appropriate staff member
• Answer incoming phone calls, respond to client inquiries, and provide professional customer service
• Follow up with clients on a daily basis regarding required documents, appointments, applications, and outstanding information
• Maintain accurate and organized client records and office files
• Schedule appointments and coordinate meetings with clients
• Send and respond to emails and other client communications
• Assist with data entry, document preparation, scanning, printing, photocopying, and general filing
• Track pending documents, deadlines, and follow-ups to ensure files remain organized and up to date
• Assist the team with general administrative and office duties as required
• Maintain confidentiality of client information and documents
• Support the office team with other tasks and projects when needed

Ideal Candidate

The ideal candidate is organized, dependable, professional, and comfortable working directly with clients. Strong communication skills, attention to detail, and the ability to follow up consistently are important for this position. Previous office administration, customer service, or immigration-related experience is an asset.

Job Types: Permanent, Full-time

Pay: From $18.00 per hour

Benefits:

• Casual dress
• Company events
• On-site parking

Work Location: In person