Office Administrator

Office Administrator / Customer Service

Osborne Park, | Full-time

We’re looking for a capable, organised Office Administrator to join our small team in Osborne Park.

This is a hands-on role supporting the wider office and would suit someone who enjoys being across a bit of everything. You’ll be one of the first points of contact for our customers, while also keeping the day-to-day administration behind the scenes running smoothly. There’s plenty of variety.

What you’ll be doing

• Front office and reception duties
• Answering customer phone calls and emails
• Providing friendly, practical customer service
• Entering and processing sales orders
• Working within our ERP system
• Generating reports and keeping records up to date
• Following up customers regarding overdue accounts
• Preparing end-of-day paperwork and documentation
• Assisting with daily delivery route planning
• General office administration and support as required

What we’re looking for

You don’t need to know our business on day one, but you do need to be comfortable with computers, organised and willing to learn.

You’ll be a good fit if you:

• Are confident speaking with customers by phone and email
• Have solid computer skills and can pick up new systems quickly
• Are accurate with data entry and paperwork
• Can prioritise when several things need attention at once
• Follow things through rather than letting them disappear into the too-hard basket
• Are comfortable working as part of a small team where everyone helps each other out
• Have a practical, common-sense approach to getting things done

Previous experience using an ERP system is a big advantage, and Pronto Xi experience would be particularly valuable.

Experience in office administration, customer service, sales order processing, accounts administration, logistics or a similar role would all translate well.

About the team

We’re a small and supportive team based in Osborne Park. This isn’t a highly corporate office with layers of management and narrowly defined job descriptions. We work together, help when things get busy and value people who are dependable and take ownership of their work.

If you’re organised, good with people and systems, and like the idea of a varied role where you can become an important part of a small team, we’d like to hear from you.

Apply through SEEK with your resume and a short introduction telling us a little about yourself and the experience you’d bring to the role.