Office Administrator

John Stone Fine Foods are a well-established supplier of high-quality dry aged beef. It has been built on the principal and traditional values from six generations of butchers. The John Stone philosophy has always been that of consistency.

Delivering a consistently high quality product to our worldwide customers every time. We bring years of heritage, decades of craftsmanship and natural quality to deliver the most incredible eating experience.

We are seeking an organised, proactive, and customer-focused Office Administrator to join our busy and growing team in Ballymahon, Co. Longford. This is an excellent opportunity for someone who enjoys a varied role and thrives in a fast-paced office environment where no two days are the same.

As a key member of the administration team, you will play an important role in ensuring the smooth day-to-day operation of the office, supporting customers, processing orders, managing export documentation, and assisting with a variety of administrative functions.

Working Hours: Full-time, 8-hour shifts with an early start.

Key Responsibilities

Customer Orders & Sales Administration

• Process customer orders received by phone, email, and text.
• Provide excellent support to Irish and international customers.
• Enter orders accurately on D365.
• Liaise with production on stock availability and dispatch schedules.
• Arrange stock transfers when required.

Export & Customs Documentation

• Prepare export and customs documentation.
• Complete paperwork using IMSOC Traces and IPAFFS.
• Issue packing lists, certificates, and shipping documents.
• Send order confirmations and dispatch paperwork to customers.

General Administration & Office Support

• Maintain office records, filing systems, and databases.
• Support accounts with administrative queries and documentation.
• Prepare reports, correspondence, and business documents.
• Assist with filing, scanning, photocopying, and document management.
• Order office supplies and provide general office support.

Requirements

Essential Requirements

• Minimum 6 months' administration experience
• Strong IT skills, including proficiency in Microsoft Office applications
• Excellent communication skills, both written and verbal
• Strong organisational and time management abilities
• High level of accuracy and attention to detail
• Proactive approach with strong follow-through on tasks
• Professional and customer-focused attitude
• Fluent English, both written and spoken

Desirable

• Experience with export documentation or customs processes
• Familiarity with Microsoft Dynamics 365 (D365)
• Experience working in a busy office or customer service environment

If you're an organised administrator who enjoys working in a fast-paced environment and takes pride in delivering excellent customer service, we'd love to hear from you.

Benefits

What can we offer you?

• Company Pension
• Paid Maternity Leave
• Further Education support - You’ll have clear pathways for advancement, supported by continuous professional development and a range of learning opportunities
• Subsidized Canteen
• Refer a Friend Scheme - Earn up to Get up to €500 for successfully referring a friend or family member to Kepak Group.
• Bike to Work Scheme - Purchase a bike and safety equipment through a salary sacrifice scheme which reduces your taxable income – meaning you pay less tax!
• Long Service Awards - We recognise, acknowledge and award the dedication and valuable contribution of long serving employees

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