Office Administrator

About us

With over 30+ years of experience in the survey industry throughout New Zealand and the South Pacific, AllTerra specialises in providing geospatial technology solutions across a range of industries including land surveying, construction, engineering, utilities and local government.

We are part of a group of Trimble distributors with 15 offices across Australia and New Zealand and employ more than 400 people. We’ve been a Trimble distribution partner in Australia and New Zealand since 1992.

About the role

The Office Administrator for the Christchurch branch is responsible for the reception and assisting with the smooth running of our office environment, while also providing support to the wider AllTerra, SITECH, and BuildingPoint team.

Responsibilities

• Ensure smooth running of the Christchurch office and provide administrative support to the Sales and Service departments
• Serve as the first point of contact for customers and visitors, managing reception duties, answering inbound phone calls, and responding to general enquiries in-person and by phone
• Manage the workshop schedule and process paperwork associated with the service department and equipment rentals/hires
• Process customer orders, maintain accurate records in SAP, CRM, Trimble databases and other business systems, and provide data entry support to the Sales team
• Accurately record customer enquiries and support cases into the CRM and maintain up-to-date customer information across all systems
• Manage inventory administration, including receipting stock into SAP, coordinating dispatch of goods, and assisting with stocktakes as required
• Maintain a close and positive working relationship with the Auckland office and collaborate effectively with internal stakeholders
• Undertake general office administration duties, including mail processing, record maintenance, supplies and stationery orders, and ensuring the office remains organised and presentable

About you

To be considered for this role you will be able to demonstrate the following:

• Previous administration experience and the ability to work independently
• Experience with integrated business software and proficiency in Microsoft Office suite
• Experience delivering client-focused solutions to customer needs
• Well-developed interpersonal skills; polite but confident and the ability to use initiative to problem-solve
• Strong verbal and written communication skills
• Ability to self-manage but also be an effective team member within the office and wider company
• Proven ability to work under pressure and consistently meet deadlines in a multi-tasking environment

Why choose us?

As a valued member of the AllTerra team you will have access to ongoing training and opportunities for career advancement. We are a friendly, relaxed but professional company that will value and reward your commitment and hard work.

To apply, please submit your current CV and a short cover letter detailing your interest in the role. We look forward to hearing from you.