Office Administrator

This role is central to the smooth day-to-day operation of the agency. You'll manage administrative processes across sales and property management, support compliance and documentation, and help keep the office organised and efficient. It's a varied role suited to someone who's highly organised, comfortable juggling multiple priorities, and confident using real estate systems.

Key Responsibilities

• Prepare, process, and manage sales and lease documentation (contracts, agency agreements, disclosure statements, condition reports)
• Manage listing preparation — coordinate signage, photography, brochures, and online advertising (realestate.com.au, Domain, etc.)
• Maintain and update the CRM/database (e.g. VaultRE, PropertyMe, Rex, AgentBox) with accurate client and property records
• Coordinate settlement and contract processes, liaising with solicitors/conveyancers as required
• Manage trust account documentation and basic bookkeeping support (invoicing, receipting) where required
• Support the property management team with lease renewals, entry/exit condition reports, and compliance documents (smoke alarms, pool safety, etc.)
• Assist with marketing coordination — social media scheduling, email campaigns, print materials
• Manage office supplies, equipment, and supplier relationships
• Handle incoming correspondence, filing, and record-keeping (digital and physical)
• Support onboarding of new starters and general HR admin as needed
• Provide backup reception support (answering calls, greeting visitors) when required
• Ensure compliance with agency policies and real estate legislation/regulatory requirements

About You

• Previous experience in an administration role, ideally within real estate, legal, or property services
• Strong working knowledge of real estate CRM/database software (or a fast learner with new systems)
• Excellent written and verbal communication skills

Pay: $52,880.00 – $89,381.32 per year

Work Location: In person