Office Administrator

VF Electric is seeking an organized and reliable Office Administrator to support our day-to-day operations. This role is central to keeping the business running smoothly — handling incoming customer requests, coordinating technician schedules, managing billing, and providing general administrative support. The ideal candidate is detail-oriented, comfortable juggling multiple priorities, and confident communicating with both customers and field staff. This is a hybrid, part-time position reporting directly to the owners.

Key Responsibilities:

• Manage intake: answer and route incoming calls, emails, and service requests from customers, and gather the details needed for job scheduling
• Handle dispatch: coordinate with field technicians to assign jobs, relay job details, and keep schedules updated in real time
• Manage scheduling: leverage technology to book appointments, maintain the technician calendar, and confirm appointments with customers
• Handle invoicing: prepare and send customer invoices, track outstanding balances, and follow up on payments as needed
• Manage bill payment: process incoming vendor bills and ensure timely payment, keeping accurate records of expenses
• Perform other administrative work as needed, including maintaining files and records, supporting basic bookkeeping tasks, and assisting owners with ad hoc projects

Qualifications:

• Prior experience in office administration, dispatch, or customer service (experience in the trade or home services industry is a plus but not required)
• Strong organizational skills and the ability to manage multiple tasks and priorities
• Clear, professional communication skills for interacting with customers and technicians
• Comfort with basic office and scheduling software
• Familiarity with invoicing or bookkeeping tools such as QuickBooks is a plus
• Reliability and punctuality, since technicians and customers depend on timely scheduling and dispatch
• Self-starter mindset with the ability to work independently in a hybrid setup

Pay: $17.00 per hour

Expected hours: 24.0 per week

Work Location: Hybrid remote in Phoenix, AZ 85029