Office Administrator

Experienced Garage Counter Administrator / Service Receptionist

CP Garage - Dundee
Full-time - Permanent
Salary dependent on experience

CP Garage is expanding, and we’re looking for an experienced Garage Counter Administrator to join our team ahead of our imminent growth.

You’ll be a key point of contact for our customers, managing their visit from the initial booking and vehicle drop-off through to collection and payment. You must be confident ordering vehicle parts, coordinating bookings and keeping customers informed throughout the repair process.

Previous garage experience is essential.

The role:

• Handling customer enquiries by telephone, email and at the garage counter.
• Booking vehicles in for MOTs, servicing, repairs and diagnostic work.
• Managing the workshop diary and coordinating workloads with technicians.
• Checking vehicles in, recording customer concerns and preparing accurate job cards.
• Identifying, sourcing and ordering the correct vehicle parts.
• Comparing supplier prices, confirming availability, chasing deliveries and managing parts returns.
• Preparing estimates and obtaining customer authorisation before additional work proceeds.
• Keeping customers updated on progress, costs and expected completion times.
• Preparing invoices, explaining completed work and taking payments accurately.
• Managing vehicle collections and ensuring a professional handover.
• Maintaining organised customer, vehicle and supplier records.

What we’re looking for:

• Previous experience working in a garage reception, service administration or garage counter role.
• Strong working knowledge of vehicle parts and experience dealing with motor factors and suppliers.
• Confidence using garage booking, job card and invoicing systems.
• Clear communication skills and a helpful, professional approach to customers.
• Excellent organisation and attention to detail.
• The ability to prioritise bookings, parts deliveries and customer enquiries in a busy workshop environment.
• Someone reliable and proactive who takes ownership of the customer journey.

What we offer:

• A full-time, permanent position.
• Salary dependent on your experience.
• The opportunity to play an important part in the expansion of an established local garage.

How to apply

Send your CV and a brief covering note to [email protected] or apply through Indeed.

Closing date: 30 September 2026.

We may close this vacancy early if a suitable candidate is selected, so early applications are encouraged.

Job Types: Full-time, Permanent

Pay: From £13.00 per hour

Benefits:

• Company events
• Employee discount
• On-site parking
• Private medical insurance

Experience:

• Garage admin: 1 year (required)

Language:

• English (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person