Office Administrator

Office Admin cum AfterSales Service Small Summary

Role Overview: Handles daily office administration, customer communication, and aftersales service coordination. Ensures smooth operations, timely complaint resolution, and accurate reporting.

Key Responsibilities:

• Manage front office, documentation, inward/outward registers.
• Receive customer complaints, log them, coordinate with service team, and close cases.
• Draft emails, prepare service reports, and maintain customer records.
• Excel work: service tracker, complaint register, AMC tracker, MIS reports.
• Coordinate with sales, accounts, and vendors for followups and documentation.

Skills Needed: Good communication, customer handling, Excel proficiency, multitasking, and organized workflow.