Office Administrator

Overview

We are seeking a dynamic and highly organised Office Administrator to join our team! This vital role ensures the smooth and efficient operation of daily office functions, providing essential support to our staff and management.

As our Domiciliary Care Administrator, you will provide vital operational and clerical support to our management and field care teams. You will often be the first point of contact for clients, their families, and our care workers.

You will be the backbone of our administrative processes, fostering a productive environment through excellent organisational skills, proactive communication, and attention to detail. This paid position offers an exciting opportunity to contribute to a vibrant workplace where your skills make a real difference.

Duties

Coordination & Scheduling: Assist with coordinating and scheduling domiciliary care visits using our electronic care planning software.

Record Management: Maintain accurate, up-to-date, and confidential client and staff electronic records.

Communication: Liaise professionally with care workers, clients, families, and health and social care professionals.

Compliance Support: Help ensure all office systems meet regulatory standards and assist with routine audits and reports.

Onboarding & HR Admin: Support the recruitment process, reference checks, training tracking, and new-starter paperwork.

General Office Duties: Handle incoming phone calls, emails, and post, managing enquiries with empathy and clarity.Manage front desk operations, including greeting visitors and handling incoming calls with professional phone etiquette

Qualifications

• Proven office experience with strong organizational and multitasking abilities
• Proficiency in computer skills including Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Gmail, Drive, Calendar)
• Excellent typing speed and data entry accuracy
• Strong clerical experience with attention to detail and confidentiality
• Exceptional organizational skills with the ability to prioritize tasks effectively
• Demonstrated professionalism in phone etiquette and customer service interactions
• Join us as an Office Administrator and become a key contributor to our efficient operations! Your expertise will help create a welcoming environment while supporting our team’s success. We value energetic individuals who thrive in fast-paced settings and are eager to bring their administrative talents to life.

Pay: £25,000.00-£27,000.00 per year

Benefits:

• Casual dress
• Company pension
• Free parking
• On-site parking
• Sick pay

Work Location: In person