Office Administrator

Office Manager — Moceri & Company, CPA

Utica, MI | Full-Time

Moceri & Company, CPA is a public accounting firm with offices in Utica and Grand Rapids, Michigan. We're looking for an Office Manager to take ownership of the day-to-day operations that keep our firm running smoothly — client communication, project tracking, and HR logistics.

What You'll Do

Client Communication & Support

• Serve as the primary point of contact for client phone and email inquiries
• Monitor and triage routine client needs directly, routing technical questions to the appropriate staff

Project & Workflow Management

• Track active client engagements and maintain visibility into where each project stands
• Help balance workloads across the team to keep projects moving smoothly

Hiring & HR Coordination

• Manage the hiring process from job posting through interview scheduling and reference checks
• Help onboard new employees and coordinate staff training, meetings, and benefits administration

Office Operations

• Oversee office supplies, postage, and software renewal tracking
• Help oversee general office operations and day-to-day administrative needs

Marketing Support

• Support marketing and communications efforts as needed

What We're Looking For

• 2+ years of office management, operations, or administrative leadership experience (professional services or accounting firm experience a plus)
• Strong written and verbal communication skills — comfortable being a client's first point of contact
• Highly organized with the ability to juggle deadlines and priorities
• Comfortable learning and working within practice management software
• Discretion in handling confidential client and staff information