Office Administrator

Office Administrator

Job Type: Full-Time

We are looking for a reliable, organized, and people-oriented Office Administrator to join our team.

This is a hands-on office position that helps keep our crews, customers, and sales team on the same page. Things can change quickly in our business, so we need someone who can stay organized, communicate clearly, and keep things moving.

The right person will be comfortable talking with customers, working with our crews, and following up with the sales team to make sure nothing falls through the cracks.

What You'll Be Doing

• Keep our crews updated on last-minute changes, scheduling changes, job updates, and customer requests.
• Contact customers with updates on their projects, including expected arrival dates and schedule changes.
• Work closely with the sales department to make sure everything that was included in the bid gets communicated to the crew and completed on the job.
• Follow up on jobs to make sure important details and promised work are not missed.
• Help keep schedules, customer information, and job details organized and up to date.
• Communicate with customers, employees, and management throughout the day.
• Handle day-to-day office tasks and help keep things running smoothly.
• Keep track of details and follow up when something needs attention.
• Juggle multiple jobs and priorities without losing track of what needs to get done.

What We're Looking For

• Very organized and good at keeping track of details.
• Excellent communication skills — both on the phone and in writing.
• Good people skills and comfortable dealing with customers and employees.
• Dependable and willing to take responsibility for getting things done.
• Able to handle a busy day where schedules and priorities can change.
• A problem-solver who doesn't mind picking up the phone and getting answers.
• Comfortable working with a team and helping different departments stay on the same page.
• Previous office, scheduling, customer service, or administrative experience is a plus.

Bonus Skills

• Jobber experience is a bonus.
• Experience with scheduling or field-service software.
• Experience in construction, landscaping, home services, or another field-based business.

The Bottom Line

We need someone who can keep people informed, stay organized, and make sure the details don't get missed.

You will play a big part in keeping our crews productive, our customers informed, and our sales team confident that what was sold is actually getting done in the field.

If you're dependable, good with people, and the type of person who likes to keep things organized and moving, we'd like to hear from you.

Pay: $18.00 - $25.00 per hour

Expected hours: 40.0 – 55.0 per week

Benefits:

• Health insurance
• Paid time off

Work Location: In person