Office Administrator

We are looking for a confident, well-spoken and organized Office Administrator to manage day-to-day office activities along with customer communication, telecalling, follow-ups and CRM management.

Key Responsibilities

• Handle incoming and outgoing customer calls professionally.
• Speak confidently with customers and understand their requirements.
• Follow up with existing and potential customers.
• Explain relevant products, services, offers and digital solutions.
• Generate customer enquiries and coordinate store visits.
• Maintain and update customer details in the CRM.
• Coordinate customer requirements with the sales and store teams.
• Greet and assist customers when required.
• Maintain basic office records, documents and reports.
• Support the team with day-to-day administrative and coordination activities.
• Ensure timely follow-up on customer enquiries and leads.

Required Skills

• Confident and outgoing personality.
• Excellent communication and telephone etiquette.
• Comfortable speaking with customers and new people.
• Good listening and convincing skills.
• Strong follow-up and coordination abilities.
• Basic computer and CRM knowledge.
• Good organizational and administrative skills.
• Positive, energetic and customer-friendly attitude.
• Ability to manage multiple tasks effectively.
• Self-motivated and responsible.

Pay: ₹12,000.00 - ₹25,000.00 per month

Benefits:

• Flexible schedule
• Paid time off

Education:

• Diploma (Required)

Work Location: In person