Office Administrator

This position is responsible for providing excellent customer service, managing office activities, coordinating repair documentation, communicating with insurance companies and customers, and supporting the repair team to ensure an efficient and positive customer experience.

The ideal candidate is detail-oriented, dependable, comfortable working in a fast-paced environment, and able to effectively manage multiple priorities.

• Greet customers in person and by phone in a professional and friendly manner.
• Schedule customer appointments, vehicle drop-offs, pickups, and follow-up calls.
• Open and maintain customer repair orders and ensure all information is accurate and up to date.
• Assist with accounts receivable, accounts payable, and general bookkeeping duties as needed.
• Process invoices, payments, deposits, and other administrative transactions.
• Answer phones, respond to emails, and handle general customer inquiries

Expected hours: 40.0 per week

Work Location: In person