Office Administrator

Office Administrator

Family Cemetery Brokers Location: Apple Valley, CA 92307 Job Type: Full-Time Pay: $18.00 per hour

About Us

Family Cemetery Brokers helps families buy and sell cemetery property with care, transparency, and professionalism. We assist clients through what is often a sensitive and emotional process, and every member of our team plays a part in making that experience smooth and respectful. We are looking for a dependable, organized Office Administrator to keep our Apple Valley office running efficiently.

Position Summary

The Office Administrator is the backbone of our daily operations. You will be the first point of contact for clients calling or visiting the office, manage documents and listings, support our brokers, and keep our records accurate and up to date. This role is ideal for someone who is detail-oriented, compassionate on the phone, and comfortable juggling multiple administrative tasks.

Responsibilities

• Answer incoming phone calls and emails; greet clients warmly and professionally
• Serve as the first point of contact for families inquiring about buying or selling cemetery property
• Prepare, organize, and file contracts, listing agreements, transfer documents, and deeds
• Maintain and update property listings and client records in our database/CRM
• Coordinate with cemeteries, title/transfer offices, and clients to keep transactions moving
• Schedule appointments and manage calendars for brokers
• Process incoming mail, scanning, and general data entry
• Follow up with clients on pending paperwork, signatures, and missing documents
• Order office supplies and keep the office organized and presentable
• Assist with basic bookkeeping tasks such as logging payments and invoices (as needed)
• Provide general administrative support to the team

Qualifications

• High school diploma or GED required; some college preferred
• 1+ years of office administration, receptionist, or clerical experience preferred
• Excellent phone manner — patient, professional, and compassionate
• Strong organizational skills and attention to detail
• Proficiency with Microsoft Office (Word, Excel, Outlook) or Google Workspace
• Comfortable learning new software (CRM/database systems)
• Ability to handle sensitive client matters with discretion and empathy
• Reliable transportation and consistent attendance
• Experience in real estate, title, funeral/cemetery services, or a related field is a plus (not required)

Schedule

• Monday to Friday
• 8-hour shift
• In-person at our Apple Valley, CA office

Compensation & Benefits

• $18.00 per hour
• Paid training
• Supportive, small-team work environment
• Opportunity for growth as the company expands

How to Apply

Submit your resume through Indeed. A short cover letter telling us why you'd be a great fit is welcome but not required.

Family Cemetery Brokers is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or any other protected status.

Pay: From $18.00 per hour

Benefits:

• Paid time off

Work Location: In person