Office Administrator

Kombucha 221 B.C. | Sarasota / Bradenton, FL | Full-time, on site | $22 to $27 per hour

We brew kombucha and kefir water in Sarasota, and we’re hiring the person who runs the office behind it.

Who we are

Aneta, our founder, grew up in Poland gathering plants with her grandmother for teas and tinctures and learning to ferment vegetables from the garden. Years later she was making kombucha and kefir in her own kitchen and sharing them with family and friends. In 2014 she opened a microbrewery in Sarasota, and in 2015 the brand made its debut at the Sarasota Farmers Market.

Today you’ll find our eight kombuchas and three kefir waters in the refrigerated section at Publix, Winn-Dixie, Detwiler’s Farm Market, ShopRite and Tops, and we ship from our own online shop. We brew with organic ingredients, we bottle in glass (more than nine million bottles so far), and we’ve been a certified women-owned business since 2020. We’re here to bring traditional fermentation back into everyday life.

The job

You’ll keep this office running, and the work comes in five parts: the front office, the books, online orders, compliance records, and some sales and marketing support. On a given morning you might release the day’s web orders, enter a stack of vendor bills in QuickBooks, call a customer back about a late shipment, and pull cleaning logs for an audit. If you like having a hand in every part of a business and you finish what you start, you’ll do well here.

What you’ll do

The percentages are a rough guide to a normal week. They move around with what the business needs.

Run the office (about 30%)

● Take charge of the general inbox, the phones, the front door and the mail. Sort urgent from routine and get each request to the right person.

● Keep calendars, files, contact lists and office supplies in order, and line up repairs and maintenance with our vendors.

● Answer customer questions about our drinks. Log complaints, flag product quality concerns right away, and stay with each issue until the customer has an answer.

Manage bills and invoices in QuickBooks (about 30%)

● Enter vendor bills and customer invoices in QuickBooks Online, checking dates, amounts, coding and approvals as you go. Catch duplicates and incomplete entries and send exceptions to our accountant.

● Collect and file invoices, receipts and expense reports so any transaction can be traced back to its source document.

● Keep a list of missing documents and open questions, and follow up until each one is closed.

● Prepare transaction summaries and supporting schedules for month-end, and answer our accountant’s questions along the way.

Handle online orders (about 20%)

● Work the order queue from receipt through shipment: confirm details, stock and shipping information, and flag problems before an order is released.

● Coordinate picking, packing and dispatch with our fulfillment team. Watch tracking, tell customers about delays, and arrange approved replacements when a shipment arrives damaged or goes missing.

● Reply to order questions within one business day, and handle changes, returns and refunds within company policy.

● Keep product descriptions, pricing, images and availability current in the online shop.

● Summarize online sales, order volume and recurring problems, and tell us what you’d change.

Support sales and marketing (about 10%)

● Help our Marketing Lead with demo logistics: order supplies and ship samples, coupons, promotional materials and sampling gear.

● Track what goes out and what comes back, keep supply counts, and put together activity summaries.

Keep us audit ready (about 10%)

● Maintain the renewal calendar for licenses, certifications and company vehicle registrations, and get the paperwork in on time.

● Organize records for our organic, GMP and health department audits, including receiving, batch, brewing, cleaning and temperature logs from Operations. Flag what’s missing.

● Maintain product barcode records, and check label proofs against approved artwork and specifications before release.

What you bring

● At least five years in office management or a similar administrative role.

● Hands-on bookkeeping experience in QuickBooks Online.

● Comfort with Microsoft Office and Google Workspace. Experience using AI tools such as ChatGPT or Claude in your daily work, and the drive to keep learning them as they change.

● Clear communication in writing and on the phone.

● A bachelor’s degree in business administration or a related field is preferred but not required.

What we offer

● $22 to $27 per hour, based on experience

● Employer-subsidized health insurance

● 9 paid holidays

● 10 days of PTO a year

● A 40-hour week on a daytime schedule, typically 8:00 AM to 4:00 PM or 7:30 AM to 3:30 PM

How to apply

Email your resume to [email protected] with a link to a short video introducing yourself and answering the following questions:

1. What do you do in your current or most recent job, and which part are you

best at?

2. Why this job, and why Kombucha 221 B.C.?

The video cannot run longer than 2 minutes, and we will not consider applications that arrive without one. A phone recording is fine. Upload it to Google Drive, Dropbox or Loom, set it so anyone with the link can view it, and paste the link in your

Pay: $22.00 - $27.00 per hour

Benefits:

• Health insurance
• Paid time off

Work Location: In person