Office Administrator

Job Overview

EXPERIENCED HOME CARE ADMINISTRATOR / ADMINISTRATIVE ASSISTANT

Helping Hands Care Service LLCLocation: Blackville, SC

WE ARE HIRING!

Helping Hands Care Service LLC is looking for an EXPERIENCED Home Care Administrator / Administrative Assistant who is ready to take charge, bring fresh ideas, and help manage the daily operations of our growing non-medical home care agency.

PLEASE READ BEFORE APPLYING!

We are specifically looking for someone with previous administrative, supervisory, or leadership experience in a home care agency.

This is NOT an entry-level position. We need someone who understands how a home care office operates and can step into the role with confidence.

JOB RESPONSIBILITIES

• Oversee and coordinate daily home care office operations.
• Manage caregiver schedules, call-outs, and staffing changes.
• Communicate professionally with clients, caregivers, and referral sources.
• Assist with Medicaid, CLTC, VA, and private-pay operations.
• Track service authorizations and ensure accurate scheduling.
• Maintain employee and client records.
• Assist with caregiver recruiting, hiring, onboarding, and training.
• Monitor caregiver attendance, clock-ins, clock-outs, and documentation.
• Assist with billing preparation and compliance.
• Handle office concerns and resolve problems independently.
• Support the CEO with operational improvements, staff accountability, and agency growth.

REQUIRED EXPERIENCE AND QUALIFICATIONS

• Previous home care office administrative or management experience strongly preferred.
• Experience supervising employees or coordinating office operations.
• Strong organizational and communication skills.
• Ability to multitask and work independently.
• Knowledge of home care scheduling, documentation, and compliance.
• Excellent problem-solving and leadership abilities.

PREFERRED SOFTWARE EXPERIENCE

• Microsoft Excel
• Microsoft Word
• Medicaid Portal
• Phoenix
• Availability Portal
• CareSmartz360 or similar home care management software

THE IDEAL CANDIDATE

We are looking for someone who is dependable, motivated, professional, organized, and confident in their abilities.

Someone who doesn’t wait to be told everything that needs to be done. Someone who sees a problem and works toward a solution.

Most importantly, we want someone who is ready to help lead, organize, and grow with our agency.

WHY JOIN HELPING HANDS CARE SERVICE?

We are a family-run business that values teamwork, accountability, professionalism, and quality care.

We believe that taking care of our employees helps us provide better care to our clients.

If you have the experience, leadership skills, and motivation to make a difference, we encourage you to apply!

Helping Hands Care Service LLC is an equal opportunity employer.

Pay: $17.00 - $22.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Vision insurance

Application Question(s):

• 1. Experience: How many years of administrative or management experience do you have in a non-medical home care agency?

2. Scheduling: Do you have experience managing caregiver schedules, call-outs, client assignments, and home care software such as CareSmartz360?

3. Leadership: Have you supervised office staff and independently managed daily home care agency operations?

4. Compliance: Are you experienced with Medicaid, VA Community Care, caregiver documentation, and home care compliance requirements?

5. Problem-Solving: How would you handle caregiver call-outs, client complaints, and scheduling emergencies without relying on the agency owner?

Recommendation: Require detailed answers to identify experienced candidates who can independently manage daily operations.

Education:

• High school or equivalent (Required)

Experience:

• Office management: 1 year (Required)

Language:

• English (Required)

Location:

• Blackville, SC 29817 (Preferred)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Blackville, SC 29817 (Required)

Work Location: In person