Office Administrator

We are seeking a dependable and personable Office Administrator to support daily office operations and serve as a key point of contact for customers and internal teams. This role owns the customer service function and provides administrative support across operations and accounting. The right person enjoys keeping things organized, communicating clearly, and helping the office run smoothly and professionally day to day.

This position plays an important role in creating a welcoming, professional environment while supporting leadership and staff with the behind-the-scenes details that keep work moving.

Customer Service and Front Desk

• Own the customer service experience as the first point of contact for clients, visitors, and callers
• Answer phones, respond to inquiries, and route requests to the right person or department
• Provide a friendly, professional experience in every customer interaction
• Follow up with customers to make sure questions are answered and requests are closed out
• Help identify recurring customer issues and suggest improvements to the customer experience

Office Administration

• Support daily office operations and general workflow
• Keep the lobby and office clean, organized, and professional
• Manage office supplies and ordering
• Assist with document preparation, filing, and record organization
• Support leadership and team members with administrative tasks

Cross-Department Support

• Serve as a flexible resource for operations, accounting, and other departments as workloads shift
• Operations: help coordinate schedules, customer communication, and paperwork tied to daily operations
• Accounting: assist with light support tasks such as fuel billing, scanning and filing documents, and processing front-desk payments
• Help coordinate meetings, trainings, and occasional office events
• Follow established processes and help keep day-to-day operations running efficiently
• Perform other duties as assigned as the needs of the office evolve
• Prior experience in customer service, office administration, or administrative and accounting support
• Strong communication and interpersonal skills
• Organized, reliable, and detail oriented
• Comfortable balancing routine tasks with frequent interruptions
• Willing to learn new processes and help wherever needed
• Professional demeanor with a friendly, approachable presence
• Ability to work independently while supporting a team environment
• High school diploma required
• Associate or bachelor’s degree preferred but not required
• Relevant office or customer service experience preferred

By the end of the first 90 days, success in this role looks like:

• The lobby and front office are consistently clean, organized, and welcoming
• Clients and visitors are greeted promptly and experience clear, professional communication
• Front office processes such as phone handling and fuel billing are followed consistently
• Office supplies and administrative needs are well managed with minimal oversight
• The Office Administrator is a dependable backup for routine operations and accounting support tasks
• The Office Administrator confidently owns the front office and customer service, and sets the tone for professionalism

This role helps set the tone for the office. You are often the first voice or face people encounter, and your organization and professionalism help the entire team do their best work. If you enjoy being helpful, staying organized, learning different parts of a business, and supporting a growing operation, this role offers variety, stability, and the opportunity to make a meaningful contribution each day.

Pay: $20.00 - $25.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person