Office Administrator

Administrative Assistant

Healthy Home Foundation Repair

Location: Indianapolis, Indiana
Employment Type: Full-Time
Compensation: $18.00–$22.00 per hour, based on experience and qualifications
Schedule: Monday–Friday, 8:00 AM–5:00 PM

About Us

Healthy Home Foundation Repair is a veteran-owned company dedicated to providing high-quality foundation repair and home improvement solutions. Built on integrity, accountability, and exceptional customer service, we take pride in delivering quality workmanship and creating a positive experience for every customer.

We foster a fast-paced, collaborative work environment where initiative, problem-solving, and personal accountability are valued. Our team is committed to continuous improvement, operational excellence, and doing the right thing, even when no one is watching.

Position Overview

We are seeking a highly organized, proactive, and dependable Administrative Assistant to support our daily office operations, customer communications, service coordination, production scheduling, and permitting processes.

The ideal candidate is a self-starter who takes ownership of their responsibilities, demonstrates strong critical-thinking skills, and consistently delivers results without requiring continuous management oversight.

This position requires an individual who can independently prioritize responsibilities, navigate challenges, identify solutions, and follow through on assignments while maintaining accuracy and professionalism.

We are looking for someone who does more than complete assigned tasks. We value an individual who anticipates needs, recognizes opportunities for improvement, and takes initiative to ensure successful outcomes.

Key ResponsibilitiesAdministrative & Office Support

• Manage daily administrative responsibilities and support overall office operations.
• Maintain accurate records, documentation, and internal tracking systems.
• Monitor assigned tasks and deadlines to ensure timely completion.
• Identify operational inefficiencies and proactively recommend improvements.
• Provide administrative support to management and other departments as needed.

Customer Service & Communication

• Serve as a secondary point of contact for incoming customer calls, emails, and inquiries.
• Deliver professional, timely, and solution-oriented customer service.
• Communicate scheduling updates, project information, and service-related details to customers.
• Address customer concerns using sound judgment and escalate matters appropriately.
• Maintain accurate records of customer interactions and follow-up activities.

Service Department Coordination

• Assist with daily service department operations and scheduling.
• Coordinate service appointments between customers and field technicians.
• Monitor outstanding service requests and ensure timely follow-through.
• Maintain organized service records and scheduling documentation.
• Proactively identify scheduling conflicts, service delays, and outstanding customer needs.

Production Scheduling & Project Coordination

• Assist with coordinating project installation schedules.
• Communicate with internal departments regarding scheduling requirements and project readiness.
• Maintain accurate scheduling records and provide timely updates.
• Identify potential scheduling conflicts and assist in developing practical solutions.

Permitting & Engineering Coordination

• Coordinate permitting and engineering requirements for upcoming projects.
• Communicate with municipalities, engineering providers, and internal team members.
• Track permit applications, approvals, engineering documentation, and deadlines.
• Ensure required documentation is obtained and organized before scheduled projects.
• Proactively follow up on outstanding requirements to prevent project delays.

Qualifications & SkillsRequired Qualifications

• Previous experience in an administrative, customer service, office coordination, or related position.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Demonstrated ability to manage multiple responsibilities and competing priorities.
• Strong attention to detail and commitment to accuracy.
• Proficiency with computers, email, Microsoft Office, and general office software.
• Ability to work independently while collaborating effectively with a team.
• Professional demeanor and a customer-focused approach.

Preferred Qualifications

• Experience in construction, home services, scheduling, or service-based operations.
• Familiarity with customer relationship management (CRM) software.
• Experience coordinating projects, service appointments, or permitting processes.
• Experience working with municipalities, permit applications, or engineering documentation.

Direct construction industry experience is not required. Candidates with strong administrative experience, critical-thinking abilities, and a willingness to learn are encouraged to apply.

What Sets a Successful Candidate Apart

Initiative & Self-Direction

You recognize what needs to be accomplished and take action without waiting for continuous instruction. You are comfortable managing your workload and identifying priorities independently.

Critical Thinking & Problem-Solving

You approach challenges logically, evaluate available information, utilize resources, and develop practical solutions. You know when to make an informed decision and when a situation requires escalation.

Accountability & Follow-Through

You take ownership of your responsibilities and understand the importance of delivering results. You communicate proactively, meet deadlines, and follow assignments through to completion.

Adaptability & Organization

You can navigate changing priorities, maintain composure under pressure, and stay organized in a fast-paced environment.

Continuous Improvement

You look for opportunities to improve processes, increase efficiency, and contribute positively to the success of the organization.

Compensation & Benefits

• Competitive hourly compensation of $18.00–$22.00, based on experience and qualifications.
• Full-time, consistent weekday schedule.
• Health insurance benefits.
• Paid time off.
• Opportunities for professional development and growth.
• Supportive, team-oriented work environment.

Join Our Team

At Healthy Home Foundation Repair, we believe exceptional employees contribute more than their time. They bring initiative, integrity, accountability, and a commitment to doing things right.

We are looking for someone who takes pride in their work, values continuous improvement, and is motivated to make a meaningful impact on the success of the team.

How to Apply

Interested candidates should submit their resume to [email protected] with the subject line:

Administrative Assistant Application – [Your Name]

One More Thing — Show Us Something Meaningful

We believe attention to detail matters, and we appreciate candidates who take the time to read instructions thoroughly.

Along with your resume, please include one photograph of your choice:

• Your pet
• Your most prized possession
• Something that holds personal meaning to you

Include a brief description (2–3 sentences) explaining why you selected the photograph and what makes it meaningful to you.

If you prefer not to share a personal photograph, you may instead submit a brief description of an object or experience that is meaningful to you.

There are no right or wrong answers. This exercise is an opportunity to demonstrate your attention to detail, written communication, and ability to follow instructions.

We look forward to learning more about you and what you can bring to the Healthy Home Foundation Repair team.

Pay: $18.00 - $22.00 per hour

Expected hours: 40.0 per week

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance
• Vision insurance

Language:

• Spanish (Preferred)

Work Location: In person