Office Administrator

About Circles Network

Circles Network is a UK wide voluntary organisation based in Warwickshire, renowned for building inclusive communities on the foundations of justice, advocacy, empowerment and friendships.

Working with people of any age who are isolated or at risk of isolation, this organisation has groundbreaking expertise in the development of Circles of Support, Independent and Collective Advocacy, Person Centred Planning and Inclusion into the mainstream of life. Working in highly creative, entrepreneurial styles, we are dynamic and ever more determined to dream, dare and do.

About the Role

The Office Administrator plays a pivotal role in supporting the effective operation of Circles Network's Rugby Hub. The post holder will provide high-quality administrative, compliance and operational support across a range of projects and services, ensuring systems, records and processes are maintained to a high standard.

The role is varied and requires an organised, proactive and detail-focused individual who can manage multiple priorities whilst maintaining accuracy and confidentiality. The Office Administrator will contribute to the smooth running of the office, support colleagues across services and help ensure compliance with organisational, contractual and regulatory requirements.

This role directly contributes to Circles Network's mission of creating inclusive communities where disabled and disadvantaged people can live valued and fulfilling lives.

Key Responsibilities

• Provide comprehensive administrative support to the Rugby Hub and associated services.
• Act as a first point of contact for telephone, email and visitor enquiries.
• Manage incoming and outgoing correspondence, ensuring timely responses and accurate record keeping.
• Maintain office systems, procedures, filing systems and electronic records.
• Schedule meetings, training sessions and appointments as required.
• Prepare and distribute agendas, minutes and supporting documentation.
• Support the ordering and management of office supplies and resources.
• Ensure communal office areas are maintained in a professional and welcoming manner.

Communication and Community Engagement

• Support the coordination of community activities, events and engagement opportunities.
• Assist with the production and distribution of newsletters, promotional materials and communications.
• Help maintain positive relationships with service users, families, volunteers, partners and stakeholders.
• Promote the values and services of Circles Network through professional communication.

Information Governance

• Maintain strict confidentiality and ensure compliance with data protection legislation.
• Handle personal and sensitive information appropriately and securely.
• Ensure records management processes meet organisational and legal requirements.

General Responsibilities

• Work flexibly to meet the needs of the organisation.
• Participate in team meetings, supervision and training activities.
• Work within all organisational policies and procedures.
• Contribute to a positive, inclusive and supportive workplace culture.
• Promote equality, diversity, inclusion and person-centred practice.
• Undertake any other duties commensurate with the role as reasonably requested by management.

Hours: Part Time – Term Time only – hours to be agreed between 09:00 – 15:00

Location: Rugby

Values Statement

All employees are expected to uphold and promote the Values of Inclusion that underpin the work of Circles Network. This includes treating all individuals with dignity and respect, recognising strengths and potential, promoting choice and control, and supporting people to participate fully in their communities.

Safeguarding

Circles Network is committed to safeguarding and promoting the welfare of children and potentially vulnerable people. All appointments are subject to an enhanced DBS check and the receipt of three satisfactory references.

Pay: £24,875.00-£25,175.00 per year

Work Location: In person