Office Administrator

Office Operations & Customer Relations Coordinator

Location: Northern New Jersey (Fully On-Site)

A well-established and growing construction company in Northern New Jersey is seeking a highly organized, professional, and customer-focused Office Operations & Customer Relations Coordinator to become the face of our office. This individual will play a critical role in supporting daily operations, managing administrative functions, assisting with proposal preparation, and serving as the primary point of contact for clients and visitors.

We are looking for someone with a positive attitude, exceptional communication skills, and a polished professional presence who enjoys building relationships and keeping an office running smoothly.

Key Responsibilities

• Serve as the first point of contact for clients, vendors, and visitors, providing a welcoming and professional experience
• Manage daily office operations and administrative activities
• Answer and direct incoming phone calls, emails, and inquiries
• Prepare, format, and coordinate proposals, bid packages, presentations, and project-related documents
• Maintain organized filing systems, both electronic and physical
• Assist with contract documentation, permits, and project administration
• Coordinate schedules, meetings, and appointments for management
• Communicate with customers regarding project updates, scheduling, and general inquiries
• Track and organize important project records and correspondence
• Order office supplies and support overall office management functions
• Collaborate with project managers and leadership to ensure smooth workflow and operational efficiency

Qualifications

• 3+ years of administrative, office management, or operations experience, preferably within construction, engineering, architecture, or a related industry
• Strong proficiency with Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint)
• Experience preparing proposals, bid documents, or customer-facing materials
• Excellent organizational and multitasking skills
• Strong attention to detail and ability to prioritize competing deadlines
• Outstanding verbal and written communication skills
• Professional appearance and demeanor with a customer-first mindset
• Ability to work independently while supporting a collaborative team environment

What We're Looking For

The ideal candidate is energetic, polished, and personable, with the ability to create a positive experience for everyone who walks through our doors. This person will be a key representative of the company and must possess excellent interpersonal skills, professionalism, and a proactive approach to supporting both customers and internal teams.

Compensation & Benefits

• Competitive salary
• Comprehensive benefits package
• Paid time off and holidays
• Stable and growing company environment
• Opportunity to be a valued member of a close-knit team

Schedule: Full-time, Monday-Friday

Work Location: Fully On-Site, Northern New Jersey

If you enjoy being the hub of an organization, thrive in a fast-paced environment, and take pride in delivering exceptional customer service, we'd love to hear from you.