Office Administrator

Office Administrator

Champion Surveyors | Dundalk, Co. Louth

Job Type: Full-time, Permanent
Location: Dundalk, Co. Louth (Office-based)
Salary: €27,000–€29,000 per annum, depending on experience
Working Hours: Monday–Friday, 9:00 am–5:00 pm
Lunch Break: 1 hour unpaid (35 paid hours per week)

About Champion Surveyors

Champion Surveyors is a growing surveying and energy efficiency company based in Dundalk, Co. Louth. We provide a range of services, including Building Energy Ratings (BER), home energy assessments, building surveys and retrofit consultancy.

We are currently looking for an organised, reliable and proactive Office Administrator to join our team.

This is an excellent opportunity for someone who enjoys working in a busy office environment, communicating with clients and contractors, and helping to keep day-to-day operations running smoothly.

The Role

As Office Administrator, you will play an important role in the daily running of our office. You will be responsible for coordinating appointments, managing communications, maintaining accurate job records and supporting our team of surveyors.

We are looking for someone who can take ownership of their responsibilities, manage multiple tasks and use their initiative to ensure jobs progress efficiently.

Key Responsibilities

• Answer incoming phone calls and respond to client enquiries in a professional and friendly manner.
• Arrange appointments and coordinate surveyors' schedules.
• Manage incoming emails and maintain clear, timely communication with clients and contractors.
• Follow up with clients and contractors to obtain outstanding documentation, supporting evidence and other required information.
• Update job trackers, spreadsheets and internal records to ensure job information is accurate and up to date.
• Monitor the progress of ongoing jobs and follow up on outstanding matters as required.
• Keep clients and contractors informed of appointment arrangements, job progress and relevant updates.
• Prepare and maintain lists of completed jobs for invoicing.
• Assist with creating and publishing regular social media updates showcasing the company's services and activities.
• Carry out general office administration and provide administrative support to the wider team as required.

About You

We are looking for someone who is organised, dependable and comfortable working in a busy office environment.

The ideal candidate will have:

• Strong organisational and time-management skills.
• Excellent written and verbal communication skills.
• A professional, friendly and confident telephone manner.
• Good attention to detail and the ability to maintain accurate records.
• The ability to manage multiple tasks, prioritise workloads and meet deadlines.
• A proactive approach to problem-solving, with the ability to work independently and use initiative.
• Good computer skills, including Microsoft Word, Excel, Google Sheets and email.
• A reliable, positive attitude and willingness to learn.
• The ability to work well as part of a team while taking responsibility for their own workload.

Previous experience in office administration, scheduling or customer service would be an advantage. However, experience in the surveying or energy efficiency sector is not required, as training will be provided.

We welcome applications from candidates who can demonstrate the right skills, attitude and willingness to learn.

Why Join Champion Surveyors?

• Friendly working environment: Join a supportive and growing local company.
• Varied role: Enjoy a mix of administration, scheduling, client communication and day-to-day office coordination.
• Training and development: Learn about the surveying and energy efficiency sector while developing your administrative skills.
• Monday–Friday working hours: Regular daytime hours with no weekend work.
• Opportunity to contribute: Play an important role in supporting our surveyors and ensuring clients receive a professional and efficient service.

Pay: €27,000.00-€29,000.00 per year

Benefits:

• Company events
• On-site parking

Application question(s):

• Are you comfortable using Microsoft Excel, Google Sheets and email?
• Are you comfortable answering phone calls, dealing with client enquiries and arranging appointments?

Language:

• English (required)

Work Location: In person