Office Administrator

WE'RE HIRING!Front Office Administrator

Full-Time | Year-Round | Cedar Springs, MI

Are you a people person who loves staying organized, solving problems, and being the person everyone can count on?

Randy's Lawn Care LLC is looking for a Front Office Administrator to join our team! This isn't just an "answer the phone and do paperwork" position. You'll be an important part of our day-to-day operations, working with our clients, field crews, and management to help keep everything moving.

No two seasons look quite the same around here. From busy mowing schedules and spring cleanups to fall leaves and Michigan snowstorms, we're looking for someone who enjoys variety, can think on their feet, and isn't afraid to jump in and help.

What You'll Be Doing

• Being a friendly and helpful point of contact for our clients by phone and email
• Helping clients with questions, service information, scheduling, and account needs
• Communicating with our field crews and management throughout the day
• Keeping client accounts, service information, and office records organized and up to date
• Assisting with scheduling, estimates, invoicing, and payments
• Helping coordinate schedule changes, weather delays, and client requests
• Working through client concerns professionally when they occasionally arise
• Pitching in with other office tasks and helping the team wherever needed

Who We're Looking For

We're looking for someone who is friendly, dependable, organized, and genuinely enjoys working with people. Someone who can have several things going on at once without losing track of the details.

You'll be a great fit if you:

• Have strong communication and customer service skills
• Are organized and pay attention to the little things
• Take initiative instead of always waiting to be told what comes next
• Can prioritize and adjust when plans change
• Are comfortable making decisions and solving everyday problems
• Can stay calm and professional when a challenging situation comes up
• Enjoy working as part of a team while also being able to work independently
• Are comfortable with computers, email, and learning new software

Previous office or customer service experience is preferred. Experience in lawn care, landscaping, snowplowing, or another service-based business is a plus, but not required. We're happy to teach the right person about our industry.

A Little About Us

Randy's Lawn Care LLC has been family-owned and operated since 1992. We've grown our business by taking care of our clients, supporting our crews, and being a company people can depend on.

We're a small business, which means every person on our team matters. You won't be tucked away doing the same task all day. You'll know what's happening in the business, work directly with the people making things happen, and play an important role in keeping our clients and crews taken care of.

Position Details

• Full-time, year-round position
• In-office in Cedar Springs, MI
• Monday-Thursday 8am-5pm & Friday 8am-12pm
• Pay based on experience
• Lawn care and snowplowing industry knowledge is a plus

Think You'd Be a Good Fit?

We'd love to hear from you! Send us your resume at [email protected] and tell us a little about yourself and why you think you'd be a great addition to the Randy's Lawn Care team.

Pay: From $18.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person