Office Administrator / Coordinator

About Us

We’re a fast-growing, Australian owned fire protection business with more than 20 years in the industry.

We’re a down-to-earth team that works hard, backs each other and takes pride in doing a great job. We’re growing quickly, which means there are plenty of opportunities to learn, take on new challenges and build a career with us.

We’re big on teamwork, positive attitudes and getting things done. If you’re energetic, organised, enjoy a fast paced environment and want to be part of a team where your contribution genuinely matters - you’ll fit right in.

The Opportunity

We are looking for an enthusiastic, energetic and positive person to join our team in a full-time, office-based role.

This is a great opportunity for someone who enjoys being busy, working as part of a team and taking ownership of their work. Our office is fast-paced and constantly moving, so you will need to be a quick thinker, organised and able to confidently manage competing priorities.

You will be an important part of our day-to-day operations, working closely with our service, administration and management teams to keep things running smoothly.

Key responsibilities include:

• Answer and direct telephone calls professionally
• Provide efficient customer support and respond to or direct enquiries
• Monitor and manage incoming emails, forwarding them to the appropriate department or team member
• Create and close tasks relating to quotes and general administration
• Coordinate with subcontractors and maintain positive working relationships
• Manage and coordinate technician schedules
• Perform general office administration tasks
• Support other departments as required to help ensure smooth daily operations

The Ideal Candidate

• Is enthusiastic, energetic and brings a positive attitude to work
• Enjoys working in a busy, fast-paced environment
• Is a quick thinker who can problem-solve and make sound decisions
• Has excellent verbal and written communication and organisational skills
• Can multitask and confidently manage changing priorities
• Is confident using computers, including Microsoft 365, and learning new systems
• Takes pride in their work and is willing to go the extra mile
• Works well both independently and as part of a supportive, energetic team
• Previous experience in fire protection or a related industry will be highly regarded but is not essential

Why Join Us?

We are a growing business with plenty of opportunity for the right person to develop and progress.

• Genuine career growth and development opportunities
• Incentives for achieving positive outcomes
• Friendly, energetic and supportive team environment
• Full-time, office-based position with on-site parking
• The opportunity to join an established and growing fire industry business

If this sounds like you, we would love to hear from you. Apply today, as applications will be reviewed as they are received.

Please note: Only shortlisted candidates will be contacted.