Office Administrator / Data Entry Clerk

We are looking for a highly organized and detail-oriented Office Administrator / Data Entry Clerk to support our growing restoration company in the Metro Atlanta area.

The primary focus of this position is making sure our JobNimbus job files are complete, accurate, and up to date.

You will review active and completed jobs, identify missing information, communicate with technicians and project managers to gather that information, and enter the appropriate documentation into JobNimbus.

This is a great position for someone who enjoys organization, data entry, problem-solving, and making sure nothing falls through the cracks.

Experience in restoration is not required. We are looking for someone who is comfortable with computers, communicates well, and is willing to learn our systems and processes.

Key Responsibilities

• Review and maintain JobNimbus files for accuracy and completeness
• Enter and update customer, project, and insurance information
• Complete required job reports and upload photos, documents, notes, and signatures
• Identify missing documentation and follow up with technicians and project managers to obtain it
• Update job statuses and track outstanding documentation through completion
• Organize digital job files and ensure all required information is properly documented
• Assist project managers and office staff with reports, data entry, and administrative tasks
• Ensure job files are complete and accurate before projects are closed

Qualifications

Previous restoration experience is not required.

We're looking for someone who:

• Is highly organized and detail-oriented
• Is comfortable performing repetitive and accurate data entry
• Has strong computer skills and can learn new software quickly
• Is comfortable following up with employees to obtain missing information
• Can identify incomplete information and take initiative to resolve it
• Has strong written and verbal communication skills
• Can manage multiple job files and priorities at the same time
• Is dependable and consistent
• Can work independently without needing constant supervision
• Pays close attention to names, dates, addresses, numbers, photos, and documentation
• Is comfortable using email, spreadsheets, cloud-based software, and digital files
• Has experience with JobNimbus or restoration management software as a plus, but not required

What We're Looking For

We need someone who notices what's missing and takes ownership of getting it completed.

If a job file is missing photos, notes, customer information, technician documentation, or another required item, we don't want someone who simply skips over it. We want someone who will identify the issue, contact the appropriate team member, gather the missing information, and make sure the file gets completed.

The right person is organized, persistent, accurate, dependable, and comfortable following up with people.

You don't need to know the restoration industry on day one. We can teach you our processes and how we use JobNimbus. What matters most is your ability to stay organized, learn quickly, and make sure the details are handled correctly.

Join Our Atlanta Team

If you have experience in office administration, data entry, administrative support, document management, customer service, construction administration, restoration administration, or project coordination, we encourage you to apply.

Pay: $15.00–$18.00 per hour, based on experience.

Pay: $15.00 - $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Work Location: Hybrid remote in Alpharetta, GA 30004