Office Administrator - Fire Service Provider

Integral Fire Protection is a family owned and operated business that specialises in the sale, installation, service and maintenance of both wet and dry fire systems and equipment.

We operate across a vast number of sectors including, but not limited to; the heavy industrial and commercial construction, mining, resources, property management, strata management, education, health, aged care, domestic housing and retail sectors.

Due to the variety of services we offer, and our reach across various industries, we guarantee an exciting and rewarding career with enormous opportunity to further grow and develop your skills within the administrative, office management, scheduling and planning specialisms.

We are a fast-paced business that grows daily and we are looking for a hard working and motivated individual to fill the Administrator role that we currently have available within our team.

Your responsibilities will include, but not be limited to:

• Providing a high level of customer service, ensuring clients are well informed, kept up to date, troubleshooting issues and escalating them in an appropriate manner
• Scheduling work orders for the technician’s in the field
• Communicating with Technicians and subcontractors to complete tasks
• Planning works with the service department
• Building and maintaining key relationships with our clients
• Telephone, email & communication management
• Prepare online orders for shipping/collection
• General day to day administration and office support

The successful individual will be driven, motivated and be capable of working independently and as part of a team.  Office-based skills required will include:

• A great attitude and passion for work
• A customer-focused approach
• A professional and tidy appearance
• Great organisational skills
• Self motivated
• Excellent computer skills (Microsoft Office, Email and general navigation is a must.  SimPRO and Xero software experience is a plus)
• Excellent communication skills, both written and verbal
• Time management skills
• Commitment to a high standard of work and attention to detail
• Be a team player but also be able to work independently and confidently when required
• Ability and willingness to learn and develop skills within the industry

Integral Fire Protection is focused on delivering exceptional customer service and solutions at all times.  We understand that to do this we need to focus on building and continuing to up-skill our team.  Our staff, culture, values and attitudes make us who we are and prove our difference when it comes to our identity in the industry.

We are looking to become W.A’s most reputable privately owned Fire Service Provider and we are looking for employees like you to make that reality.

If this sounds like a career you are interested in pursuing, please apply via the job-add or email your cover letter and CV to [email protected] we want to hear from you!