Office Administrator/Client Liaison

Join Our Growing Team at Status Residential

Are you passionate about delivering exceptional client experiences? Do you thrive in a dynamic, fast-paced environment? Status Residential is seeking a highly motivated Office Administrator/Client Liaison to be the vital link between our clients and project delivery teams.

At Status Residential, we pride ourselves on building more than just homes, we build relationships. As a key point of contact for our clients throughout their journey, your role will be instrumental in ensuring a smooth and positive experience from contract signing to completion.

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Key Responsibilities

• Greeting and assisting clients

• Assisting clients through maintenance period

• Assist office workflows from contract signing through to hand over

• Assist with prestart selection meetings when required

• Provide timely updates on project milestones, timelines, and changes

• Coordinate communication between clients, sales teams and administration team

• Respond promptly and professionally to client inquiries, feedback, and concerns

• Maintain accurate records in our project management systems

• Contribute to continuous improvement in client service and workflow processes

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About You

• Minimum of 2 years experience in a client liaison, prestart and/ or contract administration role within the residential housing industry
• Excellent communication and interpersonal skills
• Team orientated mindset
• Strong organisation and time management abilities
• Proficient with Microsoft Office Suite
• Experience with Truth Engine and Constructive software (preferred but not essential)
• Detail-oriented and able to manage multiple priorities
• A proactive problem-solver with a customer-first mindset

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Why Join Status Residential?

• Supportive, team-focused environment
• Opportunities for professional development and career growth
• Competitive salary
• Make a genuine impact in people’s lives as they build their dream homes